IMPORTANT NOTICE: Reckon Accounts Hosted QBB backups

RavRav Administrator Posts: 11,895 Community Manager

IMPORTANT NOTICE REGARDING RECKON ACCOUNTS HOSTED BACKUPS


Hi everyone,

As you will be aware, in Reckon Accounts Hosted, users are responsible for creating their own company file backups via File Menu > Save Copy or Backup. Over the years, there has been an incredibly large build-up of backup files stored on the Reckon Hosted system.


To ensure the best possible Reckon Accounts Hosted experience for you and all customers, we will automatically remove all backup (QBB) files that are over 365 days old, this will occur on the 28th May and will then be performed on an ongoing quarterly basis.


For information and steps on how to download your Reckon Accounts Hosted Backup (QBB) files, please click here. The terms and conditions have been updated to reflect the above changes, please review the latest copy here.

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Comments

  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    Rav shouldn't we be encouraging end users to use portable backups? And yes, to store them locally rather than on the server? It's my usual practice.

  • RavRav Administrator Posts: 11,895 Community Manager

    Yep 100% Kev. But keep in mind the above only applies to QBB backups that are over 12 months old.

  • NevilleNeville Member Posts: 16

    is there a way to zip all your backups so you can download them in a single download. This would be a much easier way to manage the files instead of having to download them one at a time

  • RavRav Administrator Posts: 11,895 Community Manager

    Unfortunately, there is not Neville, the Hosted toolbar can only support single item download.

  • GinaTsiakosGinaTsiakos Member Posts: 2

    Hi Rav,

    I'm new to Reckon Accounts Hosted and I just wanted to confirm that our latest QBB files we have will have all our data we need access to if we ever need to restore.

  • Acctd4Acctd4 Accredited Partner Posts: 1,727 ✭✭✭✭

    @GinaTsiakos Yes, Reckon are just removing old backups (over 12 mths old) so make sure you backup regularly so your latest backup is current ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://accounted4.com.au

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    Gina make sure you copy your portable backup to your desktop. I dont use the qbb backup in my business

  • GinaTsiakosGinaTsiakos Member Posts: 2

    Thank you @Zappy

    Much appreciated

    😀

  • ZappyZappy Accredited Partner Posts: 4,855 ✭✭✭

    Delighted Gina

    Zappy

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