Reckon Accounts Hosted login issue - "Didn't get connection settings" (16 March)

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  • HLJ
    HLJ Member Posts: 5 Novice Member Novice Member

    I have logged out as suggested by Rav and logged back in successfully (at this stage looks good to go)

  • CareyPoulter
    CareyPoulter Member Posts: 8 Reckoner Reckoner

    Mine is working again now

  • amy_10865338
    amy_10865338 Member Posts: 7 Novice Member Novice Member

    We are having the same issue, hoping the fix mentioned above will sort things out.

  • MTS
    MTS Member Posts: 17 Reckoner Reckoner
    edited March 2023

    Mine is working again, thank you Reckon ;-)

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,635 Reckon Community Manager Community Manager

    Hi again everyone

    It looks like logins are coming through successfully after deployment of the fix which is awesome.

    Just a quick note, you may notice a little bit of a dip in speed at the outset with the number of folks all logging in at the same time but it should get back to normal pretty soon after this passes.

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 358 Reckon Star Reckon Star

    have been able to login, thank you

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    Me too! Thanks Reckon! :)

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 358 Reckon Star Reckon Star

    big delay in processing anything, it's lagging badly.

  • Kirsten
    Kirsten Member Posts: 11 Reckoner Reckoner

    Thank you @Rav - I'm all sorted!

  • Charley
    Charley Member Posts: 524 Reckon Star Reckon Star

    finally got in yippee

  • Melissa Fines
    Melissa Fines Member Posts: 27 Reckoner Reckoner

    Thank you we are back in

This discussion has been closed.

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