EOFY finalisation not being accepted in STP

BobW
Member Posts: 5 ✭
in Reckon One
Hoping someone can help
After i have gone through all the EOFY finalisation steps and gone to submit it on STP it has sat there for 24 hrs with an error from the ATO saying
- We were unable to process your submission because we already have a submission with this submission ID
As far as i can see i havent submitted anything twice
It does have 'Yes" marked under the ' update event '
I am also not able to select it back in reckon to delete and try again
Thankyou
0
Comments
-
Hi @BobW
Can I get you to create a new EOFY submission in Reckon One and send it through GovConnect again.
- Go to Single Touch Payroll (EOFY) on the left
- click the 2022/23 one from the list
- Set to Draft
- Go back to the Single Touch Payroll (EOFY) page
- Select the 2022/23 EOFY from the list by ticking it and select Delete
- Recreate the 2022/23 EOFY
- Send to GovConnect and submit
0
Categories
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 144 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 1.1K Reckon Payroll App & Web
- 12 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 945 Payroll Premier
- 115 Payroll Premier upgrade to Reckon Payroll ⤴️
- 326 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community