Error Codes

rodbl

I keep on getting various error codes such as 7094,7096,7029,7032 and whether I want to report it but I never get a reply

The programme then shuts down and I have to reopen it

Can someone please tell us what is going on and how to fix it

Rod

Rav

Hi @rodbl

Where are you encountering these errors specifically? ie. are you performing a certain task/function in Reckon Accounts when this appears?

Have you performed a verify and rebuild of your company file? If not, I'd highly recommend doing so and I'll link to a guide on this below -

📄 How to Verify Data and Rebuild Data for a company data file in Reckon Accounts Business

If its an 'unrecoverable error' which is causing Reckon Accounts to shut down then it could be due to a corrupt transaction, item, invoice etc but its worth having a chat with our technical support team so a technician can take a look and address any potential causes of these.

rodbl

Rav,

Thanks for getting back to me .

I have "Reckon Accounts Personal Plus 2019" and there doesn't seem to be a verify Data and rebuild Data

in this programme.

To answer your question it happens when the programme is sleeping and I come back to the programme and I'm hit with this random error message.

Rod

Rav

Right ok, this post has been created in the Reckon Accounts Desktop category hence the info above is for that particular software rather than Personal Plus. I'll move it over to the right place.

In regard to your Personal Plus software, I'd recommend taking a look at the info in the help guide linked below -

https://help.reckon.com/article/av4te1vnr4-kba-5497-reckon-accounts-personal-range-crashes-unexpectedly

Also, this is quite important, please ensure your file name is less than 8 characters in length.

GerryWinter

Rod,

Give me a call and i will fix this for you.

Joanne

Pls advise how can I resolve the error code (-6073), (-816)

jlee_bud

For the past weeks, I had this issue with backing up. @GerryWinter helped fixed it tonight within minutes, saving much time and frustrations. Highly recommended. Thanks Gerry.

Datarec

@Hi @Joanne

That error is not typically related to the Reckon Accounts Personal range.

For the Reckon Accounts Business range (such as Reckon Accounts Premier) that error (-6073, 0816) typically indicates a damaged data file. In most cases it is best to restore the last known good backup file.

If there are no good older backups, let us know and we can take a look at the file to determine whether there is still a chance of recovering data.

Here is a relevant support article that may help.

You are attempting to login to a file already opened in Single User mode (Error -6073) - Reckon Help and Support Centre