My STP since 1 July is getting rejected.
How do I make the adjustment where the first two characters must be one of the following: RT, RD..........??
Best Answer
-
Glad to hear it worked @gincoll
Just something to keep in mind is, STP is reported on a Year to Date basis only. So if your latest September submission has been successfully processed then its already updated your employee's YTD balances.
🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
0
Answers
-
-
What adjustment are you referring to. The first 2 characters of what?
0 -
This is the reason why STP rejected
0 -
Are you using the payroll app or Hosted because you’ve posted this question under Hosted?
1 -
Thanks for that @gincoll
I'd recommend taking a look at the info in a previous post about this particular error response -
It looks like you've posted this under Reckon Accounts Hosted however you're using the Reckon Payroll App, I'll move it to the right place 🙂
🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
0 -
Thanks.
I've amended employee details and tried to submit the September STP.
ATO response is "Processing" so we'll see if this works.
Greg
0 -
OK, looks like the change in Employee details has worked. I'll now go back and resubmit July and August.
thanks very much
Greg
0
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 35 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 28 Reckon Mate App
- 2.6K Reckon One
- 11 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 22 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community