Sent emails displaying Payroll Mobile instead of my name
Edward
Member Posts: 5 Novice Member
Hi there,
I have been sending invoices to customers and recently my name is coming through as “Payroll Mobile” instead of from my company name or personal name.
how do I change this? My customers think it’s junk
Cheers
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Comments
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Hi Edward
Head into your Reckon One book settings, Settings ➡️ Book Settings.
There is a field there called 'Show Emails Sent from' which I'm guessing has Payroll Mobile listed in it currently.
If you update that field then it should change it on your outbound emails.
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Legend Rav. That’s fixed it.
Thank you
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