@Rav there are so many bugs in Reckon Payroll and I keep getting told the same story "it will take 1-2 days to fix' - how are we supposed to be compliant with ATO by 30/9 when the software is full of bugs. Payroll professionals cannot tell employees they can't be paid for 1-2 days whilst our software provider sorts out bugs in their program!
Have you contacted the ATO and asked for a further extension for your customers whilst you sort out these bugs? This is extremely unprofessional of Reckon.
I have 3 current cases open with your technical team. Who have confirmed the issues are in fact software bugs.
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 135 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 938 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 948 Payroll Premier
- 116 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community