Leave
Hi have 3 staff in the same company which appear to be set up exactly the same as the other 17 staff - when doing a pay run all other staff except these 3 have their annual leave and personal leave updated automatically. For some reason these 3 staff do not update - I have to do manually.
I have tried deleting this section to re-set up with these 3 staff but it doesn't allow me to delete as it says hours are owing - even tried changing hours to zero but still doesn't allow me to delete.
Thoughts would be appreciated
Thank you
Comments
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Are you using the same Annual and Personal Leave pay items for these 3 specific employees that you are for the others who are accruing correctly?
Do you have multiple annual/personal leave items setup in Settings ➡️ Pay Items ➡️ Leave?
Have they ever accrued correctly since making the move over to Reckon Payroll or has it never accrued for these 3 employees?
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Hi Rav
I just noticed that these employees were set up as normal hours with the other staff being set up as ordinary hours - I have changed them all to ordinary hours.
I then checked the settings and noticed normal hours did not have the box ticked to included in time worked leave accruals - I have ticked this now as well just to be sure
Thank you as always Rav - you always manage to solve my issues.
Have a nice day
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Excellent detective work @lesley_9730541 🕵️♀️, glad you got to the bottom of that 🙌
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