Leave
Hi have 3 staff in the same company which appear to be set up exactly the same as the other 17 staff - when doing a pay run all other staff except these 3 have their annual leave and personal leave updated automatically. For some reason these 3 staff do not update - I have to do manually.
I have tried deleting this section to re-set up with these 3 staff but it doesn't allow me to delete as it says hours are owing - even tried changing hours to zero but still doesn't allow me to delete.
Thoughts would be appreciated
Thank you
Comments
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Are you using the same Annual and Personal Leave pay items for these 3 specific employees that you are for the others who are accruing correctly?
Do you have multiple annual/personal leave items setup in Settings β‘οΈ Pay Items β‘οΈ Leave?
Have they ever accrued correctly since making the move over to Reckon Payroll or has it never accrued for these 3 employees?
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Hi Rav
I just noticed that these employees were set up as normal hours with the other staff being set up as ordinary hours - I have changed them all to ordinary hours.
I then checked the settings and noticed normal hours did not have the box ticked to included in time worked leave accruals - I have ticked this now as well just to be sure
Thank you as always Rav - you always manage to solve my issues.
Have a nice day
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Excellent detective work @lesley_9730541 π΅οΈββοΈ, glad you got to the bottom of that π
π Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
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