RAH Spelling Option

JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 329 Reckon Star Reckon Star

Can someone please advise what has happened?

I use this everyday when entering customer invoices, right up until last Friday. Today I am using it and every single word in the body of my invoice is saying it is not in the dictionary.

Answers

  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 1,184 Reckon Staff

    From the Edit menu select Preferences

    Can you view your Spelling preference settings and are they set to what you are expecting?

    Click the Default button, then the OK button.

    Now go and enter a transaction.

    Confirm whether when you are entering a transaction and enter a mis-spelt word (test it by deliberately misspelling a simple word) and see whether it is being detected as such.

    Add the correct spelling to the dictionary.

    If after performing the action above, the problem remains then it may a problem with the Dictionary file that is on your Hosted account Q:\ drive. It may have been deleted or the file is corrupted.

    There is a file called "UserDictionary.tlx"

    It may be a problem within that file.

    That UserDictionary.tlx file can be downloaded from the Hosted Q:\ drive to your local computer and then opened up in Windows Notepad (or other text editor) as it is just a plain text file, if you want to view its contents.

    You could rename the existing file to "UserDictionary.tlx.old", then exit the Hosted application, then log out of the Hosted platform, then log back in.

    This would force the application to start a fresh dictionary file.

    This of course would mean that any custom words you may have added over the years with a specific spelling would be lost.

    Consider making a copy of the existing dictionary file UserDictionary.tlx file is in the event that it is needed to be restored or further investigated.