Scam / phishing email, or genuine??
![SOH](https://us.v-cdn.net/6032430/uploads/defaultavatar/nYL0URD1O9BW9.jpg)
![Novice Member](https://us.v-cdn.net/6032430/uploads/MQ3EXH734X2L/01-novice-rank-icon-281-29.png)
Hi folks,
I have received this email and it looks dodgy as to me. Appears to be from Reckon.com but Outlook tells me the message is in Japanese. Apparently my customer number is 0000001 and it addresses me as 'Dear Stripe user'. (We do use Stripe, but not sure why Reckon would address me that way). Yet invoice amount appears correct and issued roughly when we normally pay, and contains a hyperlink about email security (suspicious) that appears to direct to Reckon! Have never received an email like this from Reckon before though.
Comments
-
Hi @SOH
Thanks for flagging this and sincere apologies for the confusion.
This email looks to be sent from our finance system in error and we're currently looking into it as we speak.Please disregard the email, there is no action required on your part.
I'll have a further update here on the Community as soon as I've got more info from our teams.
If you have any questions please let me know.
Cheers!
🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
1 -
Thanks so much Rav for the quick reply :)
0
Categories
- All Categories
- 6.6K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 6 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll 🚀
- 31 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 24 Reckon Mate App
- 2.6K Reckon One
- 8 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 66 About Reckon Community