Hosted time out interval

Zappy

How do we increase this?

Its too short

Kr

Rav

@Zappy Morning Kev

Are you referring to the hosted dashboard screen timing out or the company file session itself?

If its the latter, do you leave the company file open and idle for extended periods of time?

Zappy

@Rav

Its the file, not the dashboard

What's the limit?

How do I alter it?

Zappy

Rav

If you leave your file inactive/idle for an hour it will display an idle session message on-screen.

You can reconnect to that same session if you do so within an hour of the message first appearing ie. 2 hours since you first went inactive in the file.

While there isn't a method to change or lengthen this, I'd recommend taking a look at the info on this here - How do sessions work in Reckon Accounts Hosted? 💻

Zappy

Not the answer I wanted. One hour isnt long enough