Has anyone had success installing H&B 2016 or V31 onto a macbook using parallels & windows 11

howardd

I have spent hours trying to install with no luck, even with the assistance of Gerry Winter.

Program goes through installation process & skips key entry window and displays that installation complete. When launches the below message appears.

Any help would be greatly appreciated.

Thanks Howard.

GerryWinter

This was a comment from @Datarec this morning in a separate thread.

If the previous version Reckon Accounts Personal 2022 was successfully running on a Windows 11 Pro under Parallels virtualization software, on a ARM based Mac, then it was uninstalled, then the Reckon Accounts Personal V31 was installed and fails to run, then any attempt to re-install the older Reckon Accounts Personal 2022 also fails.

Consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts V31. Confirm if this works.

Or consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts Personal 2022. Confirm if this works.

howardd

Hi Gerry,

I reinstalled Windows 11 Pro, added the .Net files then installed V31.

Still the same issue, just ordered a HP Z Book.

Thanks for your help.

Howard.

Datarec

The comment by community member neww11db has indicated a method that worked for them when using Parallels on Mac running a Windows 11 operating system that enabled Reckon Accounts Personal V31 to be successfully installed and running.

Reckon Accounts Personal Plus v31 (2024) fails Installation — Reckon Community

"…the complete deletion of Parallels (and W11 with it) followed by a reinstall of both worked.

we were able to install v31 at first attempt.

Key in the process was the complete deletion of anything that was attached to Parallels, include empty the trash bin, and anything sitting residually in all but your Downloads file.

Once that was done the reinstall of Parallels (from previous Downloads) and Windows was without incident."