File Upload Error - Bank Transaction

Ian Scott_10713573
Ian Scott_10713573 Member Posts: 4 Novice Member Novice Member
edited January 30 in Reckon One

Cannot load any QIF of any version or CSV of any version to manual bank transaction,

Get File Upload Error message

The preview shows the correct data but will no let me upload any filetype.

Have stripped it back to a single row and the most simplest data and still no good

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Comments

  • KevinNZ
    KevinNZ Member Posts: 3 Novice Member Novice Member

    I'm having the same issue

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,745 Reckon Community Manager Community Manager

    Hi folks

    Thanks for the reports on this.

    Are you aware roughly when was the last time you were able to successfully import a CSV or QIF into your Reckon One book?

  • Zhicheng
    Zhicheng Member Posts: 7 Novice Member Novice Member

    Hi Rav,

    We are experiencing the same issue. The last time we were able to successfully import a CSV or QIF into our Reckon One book was around mid-December 2024.

    Thanks for looking into this.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,745 Reckon Community Manager Community Manager

    Thanks for that @Zhicheng

    We've got the team looking into this as we speak. Will post an update here as soon as I have more info.

    Apologies for the hassle its causing at the moment.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,745 Reckon Community Manager Community Manager

    Hi again folks

    The file upload error for bank transaction uploads should now be resolved but can I please get you to try it out and let me know if its working correctly for you now?

    Thanks so much for your patience, let me know when you can.

    Cheers

  • Eric Murphy
    Eric Murphy Member Posts: 233 Reckon Star Reckon Star

    Thanks Rav, just tried and it's working for me now.

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