Why am I getting popups from Amazon when I go to Full Screen Mode?

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LAWLESSAJDL
LAWLESSAJDL Member Posts: 1 Novice Member Novice Member

Why am I getting popups from Amazon when I go to Full Screen Mode? This is making my reconsider Reckon Accounts if there is a partnership with Amazon. I do not pay a subscription to have ads popping up!

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,372 Reckon Community Manager Community Manager
    edited June 5

    Hi @LAWLESSAJDL

    I'd be keen to get a bit more info on this from you. Just to clarify, Reckon Accounts Hosted does not display ads in any form.

    While the platform is hosted on Amazon Web Services (AWS), this is purely for cloud infrastructure purposes. You may notice reference to AWS in some URL's such as when printing, and the session expired screen just as examples, however there is no advertising involved.

    If you can please provide a screenshot of the ad that you've seen pop up on-screen that would be great so we can investigate this.

    Look forward to hearing from you.

    Cheers!