Data Rebuilding and replacing live file

prasanna

Hi Team, we use reckon Hosted , shared by 20 Users ,

I am needing to Rebuild the file due to a constant error message and replace the current live file

Due to the size of the file( 1.9GB ) I have to download QBW ( portable copy ) file and locally rebuild it in desktop( i have purchased desktop version )

question ( 1) is it advisable to rebuilt data using QBW portable copy ?

if ok, question (2) how to upload local data file to Q drive and to and replace old shared folder ?

Do i need to remove the excising data file before replacement of rebuilt data .

How the file sharing works ? does in require resharing the files ?

if the current shared file name is ABC do i need to use the same name for rebuilt data file

Thanks Eveny one

Tanvi_kataria

Hi @prasanna

Yes, you're good to go ahead and restore the portable file and continue working on it.

• For your reference, please see the attached article: How to restore a portable file (QBM) in Reckon Accounts Hosted — Reckon Community
  
• To upload the file, simply navigate to My Live, select the appropriate folder, and click Upload. You can refer to this guide for more details: Downloading & uploading files in Reckon Accounts Hosted ⬇️⬆️ — Reckon Community

Also, check this out How to restore a portable file (QBM) in Reckon Accounts Hosted — Reckon Community

Let us know, how you go, or if any concerns. Thank you!

Regards

Tanvi

prasanna

Hi Tanvi ,

appreciate your help

Datarec

Hi Prasanna,

For such a large file, it is a better option to do the rebuild locally using the Reckon Accounts Enterprise desktop software.

1. Ensure all users are logged off the data file except for the Admin username then switch to Single-User mode
2. Download the original current QBW file from the Hosted shared folder to your local computer.
3. Rename the file that original current file on the Hosted shared folder so that no one accidentally makes use of it. (Add a prefix like "ORIGINAL DAMAGED - " to the existing file name)
4. This support article will be useful to understand how to upload / download / rename data files: Using the My Files tool in the New Hosted Platform: Upload, Download, and Search Guide - Reckon Help and Support Centre
5. If you return the reconstructed file after it has been rebuilt back to the same shared folder and keep its existing data file name, then there is no need to re-share the file. It is only necessary to re-share if the name of the data file has changed and/or it has been uploaded to a different folder and not the original shared folder

Kris_Williams

As a Reckon Hosted user you are entitled to a free desktop version of Reckon Enterprise for exactly this purpose, or it used to be.

prasanna

Hi Kris ,

This information is really helpful and appreciate you spending time on my query

Thank you