Templates

Alison Steuart Member Posts: 1 Novice Member

June 2019 edited June 2020 in Accounts Hosted

I selected Colour Scheme in Templates, Basic Customisation, and a message came up Invalid Font width, Please call Reckon Technical Support. Does anyone know how to fix this?

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Comments

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  Kwikbooks (Professional Partner) Member Posts: 711 Reckoner

  June 2019 edited April 2020

  do  you have a screen shot of the error

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  Linda ABC Accredited Partner Posts: 1,100 Accredited Partner

  June 2019 edited June 2020

  As well as a screen shot, is this an existing default template or a new one?   After the message comes up, what happens next?

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  Datarec Reckon Staff Posts: 1,442 Reckon Staff

  May 2023

  Here is a support article.

  https://help.reckon.com/article/plst04jw9y-reckon-accounts-error-message-when-customising-a-template-invalid-font-weight-please-call-reckon-technical-support

  

  Searching the Reckon Help and Support Centre | Asking good questions on the Community

  #TipTuesday: Picture Paints a Thousand Words | How do I add screenshots to my discussion?

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