STP reckon mobile app
Dom_10330501
Member Posts: 5 Novice Member 
Hi
Just downloaded the mobile app and have hit a roadblock. I am at the setup two factor authentication screen which asks for a mobile number, but when I hit send code it comes up with An Error occured invalid or missing data- please correct and try again. I am at a lose here of what I may be doing wrong.
Just downloaded the mobile app and have hit a roadblock. I am at the setup two factor authentication screen which asks for a mobile number, but when I hit send code it comes up with An Error occured invalid or missing data- please correct and try again. I am at a lose here of what I may be doing wrong.
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Comments
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Hi Dom,
Are you entering a normal Australian mobile number? Also, are you entering it just numbers without any special characters like spaces, brackets etc.0 -
Hi Rav yes its just a standard Australian number, no special characters.
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Hmmm that's odd, I haven't seen that happen before. Which version of the app are you using? Android or iOS
Either way, can you do me a favour and uninstall the app from your phone and restart your phone and then reinstall it.0 -
iOS Have tried again same error still coming up.0
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