Matched Rule in Bank Transaction Error.
I am getting this error message when trying to accept a Matched Rule in Bank Transaction.
"E0000000799: Line number '0' has been used more than once"
And it wont let me match
Comments
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Me too, just started today.
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Yep, that's a bug!
Preventing the use of Rules - Reckon - please fix
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I have the same issue. Any ideas how to fix?
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Hi everyone,
It appears that some special characters are added on the description field of the transactions downloaded from the bank which are giving errors. This issue requires to be escalated to our back end team to have a look. Our back end team are on holidays and they would resume the work after 3rd Jan 2022. In case of urgency you may try doing a manual upload for now and check if it is working fine for you.
Regards,
Joydeep Singh
Technical Support
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I always use a manual upload of banking spreadsheet and I get the same error message.
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Is there an update on the progress of this fix?
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any update on this please?
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Hi all,
The fix for this isn't too far away, our devs are looking to push it into the next few days. I'll come back to you on this thread with another update when I get more info from the team on its deployment.
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Hi guys,
The fix for this has been rolled into Reckon One by our dev team.
Can you please give it another go when you can and let me know if you still run into issues.
Cheers
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Fixed for me, thank you!
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It was a little stagey to start with but appears to be working again now
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Reckon Staff 
