changing computers
john_10864383
Member Posts: 2 Novice Member 
I need to install my Home & Business 2013, upgraded (probably over the internet) to H & B 2015, on a new computer running Windows 11.
I have the 2013 disc, 2013 Installation Key Code and the 2015 Installation Key Code.
Questions are:
- which Installation key do I use when installed, 2013 or 2015.
- if it is 2013 do i need to upgrade to 2015 again, and if so, how is it done.
- will my current files run on 2013 if it cannot be upgraded to 2015
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Comments
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Sorry if I troubled anyone but all I needed to do was login to Reckon Accounts, click Help (not Community), type new computer in the search box and scrolled down the articles to find the one for Home & Business.
Followed the instructions and everything is good.
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John, glad to hear you have resolved the issue.
- the installation key to use would be the one that is specific to the version you are installing
- data files from older versions can be opened and upgraded to the newer version software format
- opening an older data file in a newer software version will result in an upgrade process taking place
This support article may be useful for others
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Reckon Staff 