changing computers

john_10864383

I need to install my Home & Business 2013, upgraded (probably over the internet) to H & B 2015, on a new computer running Windows 11.

I have the 2013 disc, 2013 Installation Key Code and the 2015 Installation Key Code.

Questions are:

1. which Installation key do I use when installed, 2013 or 2015.
2. if it is 2013 do i need to upgrade to 2015 again, and if so, how is it done.
3. will my current files run on 2013 if it cannot be upgraded to 2015

john_10864383

Sorry if I troubled anyone but all I needed to do was login to Reckon Accounts, click Help (not Community), type new computer in the search box and scrolled down the articles to find the one for Home & Business.

Followed the instructions and everything is good.

Datarec_ReckonLtd

John, glad to hear you have resolved the issue.

• the installation key to use would be the one that is specific to the version you are installing
• data files from older versions can be opened and upgraded to the newer version software format
• opening an older data file in a newer software version will result in an upgrade process taking place

This support article may be useful for others

https://community.reckon.com/discussion/8031357/help-guide-how-to-move-personal-plus-or-home-business-to-a-new-pc#latest