Book name it is greyed out and cannot proceed

DanellaMcLeod
DanellaMcLeod Member Posts: 2 Novice Member Novice Member
edited June 25 in Reckon One

When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step.

It will not let me go further, until a book name is entered which I can't as it is shaded!!!

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 349 Reckon Staff

    Morning @DanellaMcLeod

    Can you please check the Branch Number in Reckon One - Settings

    image.png

    Once you have that added, you should be able to do the process for Phase 2. Please let us know how did you go. Thank you!

    Regards

    Tanvi

  • DanellaMcLeod
    DanellaMcLeod Member Posts: 2 Novice Member Novice Member

    Thank you, that worked

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