Rebuild Data on Backup

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Jay Garland
Jay Garland Member Posts: 130 ✭
edited July 2020 in Accounts Hosted
Everytime I backup my data, it REBUILDS the database first. It's only started doing this and there is no checkbox for REBUILD in the save settings. Why is this happening? Is it important? Is it a sign of a problem? Can I (and should I) stop this and how?

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  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
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    Hi Jay.  Sorry that I do not have a solution.  I have never seen this happen.  My settings are for Local Backup (B Drive) and a complete verification and it works.  Out of interest, which browser are you using?
    John L G
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2019
    Options
    Adding to John's comment above, have a look at the qbwin.log file, it will show if there are any errors in your file which need attention.

    Info - How to view the QBWin.log file in Reckon Accounts Hosted

    Alternatively, give our technical support team a buzz and they'll be able to check this for you
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  • Big Hat
    Big Hat Accredited Partner Posts: 95 Accredited Partner Accredited Partner
    edited February 2019
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    I suggest you do a full rebuild using File\Utilities 

    Then make sure full the Complete Verification is turned off when doing backups

    Call me if you need help

    John Peppas

  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 1,063 Reckon Staff
    edited July 2019
    Options
    Hi Jay,

    It is possible that your backup settings have changed.

    When backing up, you can click on the Options button where there is an option that states:

    * Complete verification
    * Quicker verification
    * No verification


    The Data Recovery Team would prefer a complete verification at every backup.

    Some users who perform a very regular backup regimen could probably get away with only performing a complete verification at every alternate backup.

    You can change this to your preferred level of risk tolerance.

    A 'backup copy' of a data file that contains errors is not as useful as a backup that is error-free.


    Regards,

    Data Recovery Team.

    Regards,

    Reckon Data Recovery Team

    How to ask good questions on the Reckon Community

    Data Services Tip - Try this first before requesting a data service

  • Jay Garland
    Jay Garland Member Posts: 130 ✭
    edited February 2019
    Options
    Google Chrome

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