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I have not heard of that new rule @dstrid - another big surprise contrary to our original terms

You need to add the qe column to the payroll item list.

Take a look at the instructions from reckon -

https://community.reckon.com/discussion/8102620/setting-up-qualifying-earnings-for-payday-super-in-reckon-accounts

If data has only been being manually entered into the Clearing House, this means all the employee details in there have at some point, been manually entered by someone. Whilst certain employee data in the Clearing House is compulsory - eg Name, DOB, Super Fund, Fund USI, Member No etc - many of the additional fields are optional & prior to STP, employee number was one of them as these are only relevant for data matching file uploads.

Unlike manual submissions, for a successful file upload, the 2 platforms - RAH & the clearing house - MUST be able to match what's uploaded with what's already in the Clearing House, in order for the file to be accepted without errors.

Therefore, rather than in RAH, it sounds like there may be Inactive prior employees in the Clearing House that have had those numbers entered manually in the past, in those particular employee records. Check the Inactive employee records in there & remove those ones in that platform 😊

When providing a problem description, it is helpful to include screenshots where possible.

Personally, I have always setup my Super Items per fund/type anyway as it keeps payroll breakdown sufficient … but without overkill ! 😊

Good question @AnneKennedy

This one is definitely a bit confusing based on the ATO wording, so you’re not alone 🙂

I'll try my best to add some context and explain it:

The Salary sacrifice to super item doesn’t need to be tagged as Qualifying Earnings (QE) itself.

Instead, Reckon Accounts looks at what the earnings would have been before the sacrifice.

For example:

• If an employee earns $10,000 (which is QE-eligible income), that full $10,000 counts as QE
• If $2,000 of that is salary sacrificed to super, the QE still remains $10,000
• The salary sacrifice amount is not added on top, and it’s not deducted from QE

Why you don’t see a QE tick box

Salary sacrifice super items can’t be marked as QE and that’s expected. Instead, Reckon Accounts Hosted already handles this correctly in the background based on the pay item’s tax tracking type.

A simple way to think about it is, QE is based on the employee’s original earnings before salary sacrifice

So there’s nothing extra you need to configure as it’s already working as intended.

Let me know if you have any questions.

yes you can do it afterwards,