Best Of

Hi @CastleBookkeeping

Thanks for taking the time to share your feedback and I understand where you’re coming from, especially with Payday Super becoming a requirement for every pay run very soon.

In terms of your comparison, while it’s easy to compare this directly with those competitors, it’s important to recognise that the comparison isn’t quite apples-for-apples. Those platforms are fully cloud-native products built on modern web architectures, whereas Reckon Accounts Desktop and Reckon Accounts Hosted are based on a completely different technology framework and operating model.

Because of that, a fully embedded, in-product clearing house solution was never on the roadmap or a viable option for Reckon Accounts Desktop or Hosted, the codebase simply won't allow for it. Instead, our partnership with Colonial First State provides Reckon Accounts customers with compliant access to the FirstChoice Employer Super Clearing House at no cost and without the need to switch their default super fund either. This ensures you can meet upcoming Payday Super obligations with a secure and established super provider.

To clarify your payment question, FirstChoice Employer Super Clearing House facilitates the processing and distribution of super payments to employee funds.

If what you’re looking for is a fully integrated, in-product super clearing experience comparable from a technology standpoint to Xero or MYOB’s cloud offerings, that capability has been available for quite some time in Reckon One through our integration with Beam. Reckon One is cloud-native and therefore a more direct comparison when evaluating integrated payroll and super workflows.

I completely understand that workflow efficiency is important, particularly with the increased frequency coming into effect with Payday Super soon. Our focus with Reckon Accounts Hosted & Desktop is to provide a compliant, cost-effective pathway for customers within its existing architecture to meet their super obligations in particular those who may have been using the SBSCH. At the same time, we have a fully integrated option for super processing within Reckon One for those who prefer a more embedded workflow.

Thanks again for your feedback.

Thanks Kris. I will try another browser.

That’s correct, with Hosted you must save to the Q drive and then download to PC. I use this feature every week and I’ve never had an issue with a pdf format, have you tried changing the name of the file to xyz.aba (e.g.). I replace the a a file every week using the same name. You never have to open it, but if you need to you right click on it and open with notepad.

I always check the amount when imported agrees with the payroll report

Hi @Pivacadmin

I've just tested this out in my file and in my case, the ABA file downloads as a .ABA file type. See example below.

This is a little bit of speculation on my part but my suspicion is that you have a Windows file association preference set on your PC which is associating .aba files to your PDF program.

Click on the Start button and start type in Default Apps, type in .aba or aba into the search field and confirm if any results appear which show your PDF application set as the default for that file type.

Hi @P Piercey

You can update your data file Preferences to set the "Use account numbers" to be enabled.

It is a good idea to go through all of the Preferences so you are aware of how the data file has been configured.