Best Of
Re: Staff training remotely
Jacky, another alternative is you could pay for the 2nd user monthly if you won't need both licences for the full 12 months - just a thought.
Re: Staff training remotely
If you are not needing your licence anymore when you reture, you can revoke the MFA to allow the new person to create their own MFA.
If you need to change the GovConnect tile over to the new person that can be done also.
This is solely reliant on the fact that you won't need it anymore, they will as a single user
This information should help:
Regards
Robyn Kelly
Re: Memorised Reports in Reckon One
Fantastic News Rav. Thank you so much. This is going to be really useful
885566
Re: Salary sacrifice not appearing in payrun
To add a salary sacrifice, please follow these steps:
- Edit the employee's details.
- Navigate to 'Other Details,' then select Superannuation.
- Edit Super and check the box for Salary Sacrifice.
- If in case it is grayed out, add Super details, and select Salary Sacrifice for an Item.
I hope it helps.
klaura
Re: Open full item list when using Adjust Quantity/Value instead of individual item
You have added this Idea to the "Reckon One" ideas section.
Currently "Reckon One" does not yet have the Inventory functionality.
The functionality you are describing sounds like it is for the Reckon Accounts Desktop or Reckon Accounts Hosted product range which has inventory.
Datarec
Re: Reckon Desktop Automatic Backups
Hi @Joanne O'Sullivan ,
If a user is logged in when an automatic backup is scheduled to run, Reckon does not kick the user out; instead, the backup simply does not run. Backups set to run will only occur once the file is actually closed, so if someone is still logged in, the backup is skipped until the next qualifying file close. Once the file has been closed, the backup will be generated. Reckon never forces a logout or closes the company file automatically.
Reeta
Re: Unrecoverable Error 16681 78290 / trying to edit a transaction.
If a transaction is crashing when you attempt to view it:
- attempt removing the transaction from the account register (without opening it)
- go to the account register (such as the bank account, if it is a cheque transaction)
- locate the transaction by highlighting it in the register without opening it
- press the CTRL+D key to delete the transaction
- if the deletion does not crash, then that is a good sign, you can re-create the transaction again
- if the deletion results in a crash, then the damage will require a chargeable data file repair service
- Raise a data service request via the web form Data Services Request Form | Support | Reckon AU and include the specific details about the transaction and reference this Community Post
Datarec
Re: Payroll saving
Hi @SuzanaVarga,
So for the pay run review process is intended to occur at this step:
However the pay us not "saved" at this point. In order to do so, you need to proceed after the Create Payment Step.
You can edit the paycheque if not approved by the CFO and have the CFO review the pay cheque after you have edited it for approval. This should decrease the workload, I do understand that you don't want to create the pay run until approval.
However, you can resubmit again after adjusting the pay runs with the new amounts until you get approval. Once you have approval, you can email the payslips to your employees, generate the STP file etc.
Sorry, if I am not being clear in the instructions or if I am confusing you.
Lucas
Re: Accepting invoice payments
Yes I do have another question. The fees are quite high, are we able to pass this on to the customer in the payment?
Geekzone
Re: Payroll saving
Hi @SuzanaVarga,
After you have created the pay runs, you can click on the individual pay run within the employees record and open up the Pay cheque detail:
Once you have the Paycheque window open up, we want to select 'Unlock Net Pay' (it will display a caution warning) and click 'ok'.
Once you have done that, you can edit the rate, hours and other information. Once you are finished
- Click 'Lock Net Pay'
- Click 'OK'
- Save & Close
This should save you some time so you do not have to reenter the pay run information every time.
Lucas