Best Of
Save a backup or Restore to a previous state
In Reckon Accounts Desktop and Hosted, you can save a backup copy and restore it if something goes wrong. This makes it easy to go back to a point where everything was working fine.
Reckon One doesn’t have anything like this at the moment. Having a way to save backups or create restore points would be really useful, especially if a big mistake is made. It could save a lot of time and effort fixing things.
Even though Reckon One doesn’t use files like Reckon Accounts, having some kind of backup or save point area would be a useful feature.
Ability to Duplicate more transaction types
Currently we can Duplicate an invoice or a bill - great! But could we please also have the ability to duplicate a Receive Money or Make A Payment transaction too? Thank you!
Total on SuperStream Page
#TipTuesday - Save Reckon One as a Desktop App Shortcut
Good morning Reckon Community,
With a lot of new Reckon One users coming from our desktop products, you might be used to having a desktop icon or taskbar shortcut to quickly open your software each day.
This week’s #TipTuesday covers a handy way to create an app-style shortcut for Reckon One directly from your web browser. Instead of searching for Reckon One in Google or opening a new browser tab each time, you can install it as an app so it opens in its own dedicated window just like a desktop application.
How to do it?
For Google Chrome users:
Open to Reckon One and enter any book → click the ⋮ menu in the top-right → Cast, save and share → Install page as app.
For Microsoft Edge users:
Open to Reckon One and enter any book → click the ⋯ menu in the top-right → More tools → Apps → Install this site as an app.
Once installed, Reckon One will:
- Open in its own separate window
- Create a desktop shortcut automatically
- Appear in your Start menu
- Give you the option to pin it to your taskbar for even faster access
I hope this #TipTuesday can make switching from desktop software feel a little more familiar and helps save a few extra clicks throughout the day.
Check out the full help guide here:
Workflow improvement suggestion – STP and Payday Super export
To the Reckon Accounts Product Team
I would like to suggest a workflow improvement for STP and Payday Super processing in Reckon Accounts Premier.
Currently, when completing a pay run in Single Touch Payroll Lodgements, the software allows exporting the STP JSON file directly from the pay event screen. However, after exporting, the window closes and users must then manually navigate to Super Data Report, select dates, and export the SAFF file separately.
This creates unnecessary duplication and increases the risk of errors, particularly under the new Payday Super requirements where super must be paid for each individual pay run.
The pay event screen already contains:
- Pay run date
- Employee selection
- Gross totals
- STP event data
- Payroll context for that specific run
It would be far more efficient if:
- The Single Touch Payroll Lodgements window remained open after exporting the STP JSON file.
- The Super Export button generated a SAFF file for that specific pay run date automatically, without opening the Super Data Report or requiring manual date selection.
- The SAFF export used the same pay date already shown in the STP event (e.g. 09/04/2026).
- Optionally, Reckon could also:
- Mark the pay run as “Super Exported”
- Prevent duplicate exports
- Provide a combined “STP + Super Export” button for Payday Super workflows
This would align Reckon with the upcoming Payday Super requirements and significantly reduce the risk of:
- exporting incorrect date ranges
- duplicate super submissions
- missing contributions
- reconciliation discrepancies
The current process requires users to manually recreate the pay run using date filters, which is both inefficient and prone to error.
A direct SAFF export from the pay event screen would streamline the workflow:
Process Payroll → Export STP → Export SAFF → Pay Super
This would make Reckon far more practical for businesses processing payroll weekly under Payday Super.
Warm regards
Robert Frischke
Remove inactive items in price level and stocktake sheets
It is great that there is an inactive item check box so these items no longer show in product searches, but why then do inactive items still show up in price level lists and stocktake sheets? There needs to be a check box so these can be removed when creating price level lists or printing off a stocktake sheet.
Bank Transaction > Allocate Detailed Payment, Enable Attachments
When processing bank transactions and allocating detailed bank payments, I would like the ability to save attachments in the screen. The current message says "This payment needs to be saved before you can attach documents." which I understand as the attachment needs a payment number to reference against however when you click save, the screen closes and you do not have the opportunity to attach documentation.
Include details on Fixed Asset configuration
Fixed Assets is not just about acquiring the asset and listing it on the Balance Sheet. Each year depreciation is charged and the written down value needs to be tracked for the next year's depreciation charge. At the end of the life of the asset it may be sold which will have implications for Profit & Loss. Also, as a major asset with a long life span, other information will be important for the management of the asset.
Currently Reckon One Fixed Assets allow for the same configuration as other Chart of Account categories. Fixed Assets category should be expanded to contain generally required information for asset management.
Basic Information includes:
Asset Name
Acquisition Date
All up Cost - Purchase + other initialization costs
Serial Number
Location
Expected Life
Depreciation Method
Further information that may be valuable, depending on the nature and size of the business is:
Asset Description
Purchase description - New/Old
Supplier
PO Number
Warrantees
Depreciation Schedule - Date, Amount, Written down Value
Disposal - Date, Price, P/L on written down value
Notes
An advanced feature would be an Asset Register where all Assets can be listed in one spot with added information, such as:
Maintenance Schedule
Maintenance Costs
Repair Costs
Asset Groups - collect low priced assets and depreciate as one item.
Creation of the Fixed Asset Item should also give an option to create a series of sub-accounts that are generally used:
Equipment (header account)
At Cost (subaccount)
Depreciation (subaccount)
John G
Estimates - make them customisable (like Invoices)
Sometimes, we have to write descriptions of various scope of works in estimate. Currently there is no provision in current template for estimates.
It would be good to emulate what is available in the new invoice experience where it allows you to add text-only rows.
Re: Creating a Note on Payslips
PLANNED
Hi team! Just going to add a quick little update on this idea.
I've merged the separate ideas that we had in relation to notes on payslips into one along with the total votes.
More importantly though, we've now added this idea to our roadmap to work on later this year 🙂
No timeframes just yet as the team have a few things on the go at the moment but hopefully it'll come through toward the 2nd half of the year.
I'll keep you posted on this one 🙂
Rav





