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Reckon user unable to login on his computer without someone else logging in on another pc
Very weird error. He's the snapshot of the error code:
I got him to test logging in to another desktop. He logs in there with no issues. Strangely, if anyone logs into Reckon on another computer, THEN he can login to Reckon on his computer (doesn't matter which one).
They're using Reckon Accounts 2024 R1, multi-user environment.
Is the only fix to reinstall Reckon at this point?
Re: Overseas Travel Allowance No Tax Tracking
Hi Michelle
It's important to note that because we don't yet have any "STP2-specific" reports available in Reckon Accounts (RA) / Hosted (RAH), the "Gross" shown in payroll reports within RAH isn't necessarily the "Gross" figure that is being reported in STP. We don't yet have the functionality within the programs to generate a report by Tax Type category eg the specific STP2 reporting columns (although I believe development of this is definitely in the works!)
To test this, login to your Reckon portal & click on the Detail link for your latest pay run submission that includes this particular allowance.
This will display the YTD balances - for each of the STP2 columns - for each employee, within that submission.
Clicking on the Detail link for the relevant employee will also show you how it displays in the employee's myGov:
If configured correctly in RAH, you should find the amount of that allowance is not actually included in these figures at all.
Acctd4
Reckon Community Rewards Roundup! November 2024! π
Can you believe November is already over and Christmas is right around the corner! π²π
It was our 3rd month of Reckon Community Rewards and we've seen a lot of new members contributing on the Community, sharing knowledge and earning a bunch of points along the way which is awesome!
November's $100 gift card winner isβ¦
She's gone back to back! With 347 points in November, the incredibly awesome @Acctd4 is Reckon Community Rewards winner for November. Awesome work as always Shaz, absolutely love the insights and experience you bring to the Community π. A very much deserved $100 gift card is coming your way!
Special shoutouts!
A very special shoutout to @Kris_Williams who came in a very close 2nd with 267 points in November.
I'd also like to shoutout @PhuongDo and @cosmic for reaching our Reckon Legend rank here on the Community. You both really are legends, particularly with everything you do in the API space π.
Also, congratulations to @Bruce, @Rosemary Harrison, @Bronwyn Reid and @Graeme Tiveyfor ticking off 10 years on the Reckon Community in November and earning the 10th anniversary badge!
A massive thank you to all our members for the contribution you make to our Community - you're what makes the Reckon Community such an awesome place! π
December has already begun! ππ² Every post, answer, and contribution you make could put you in the running for anotherΒ $100 gift cardΒ at the end of the month. You could be our next Reckon Community Rewards winner! π¬π‘
What is Reckon Community Rewards?
Our Reckon Community members go in the running for a $100 gift card each month just for participating and contributing right here on the Community. Its super easy and for more info click here -Β Earn Points, Gain Ranks and Receive Rewards on the Reckon Community! π
Rav
Re: How do I enter a contra deal in Reckon Accounts Hosted?
Dear @TailemBendCCDM66 ,
This could best be handled as a Supplier Refund/Credit note.
To do this:
- Go to the Customer Centre.
- Right-click on the affected customer, and select Create adjustment notes/refunds.
- From here, you should be able to enter in an item, and the equal amount refunded from this purchase.
- When saving this, mark it as a Refund.
- When you go to receive payment from the customer, you should be able to add this refund to lower the amount the customer paid.
Of course, this is purely how to do it from a technical standpoint, and you may want to consult the accountants and bookkeepers on the Community for more accounting-related fixes.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: β RESOLVED - Issue with paid pay runs being reverted back to draft status in Reckon Payroll
Hi dave,
I am sorry you have to go through that. You can delete the duplicate journal entry by following these steps.
- Revert the Payrun back to draft again.
- Go back you Journals and delete the duplicate Journal entry.
- Mark the Payrun as Paid
- Check if the duplicate journal still exists.
Let me know how you go with it.
Best regards,
Karren
Re: MAKE ESTIMATES & PO'S INACTIVE in bulk
There is no built-in function to perform bulk actions like the one you have described.
This tool on the Reckon Add-on Marketplace may be able to perform the actions you need (please confirm with the developer for more details)
Datarec
Re: How to link - Unused Leave on Termination (U) to employee's annual leave records
Thanks Shaz, I'm sure I have it sorted now, I'll double check it all tomorrow. Thanks again.
Re: How to link - Unused Leave on Termination (U) to employee's annual leave records
ok, thank you so much, looks like it will be messy for the employee, but I will explain everything to him. I'll keep you on speed dial π
Re: Does Reckon have a file repair utility ??
Hi @Les Woollard,
Could you please try the above articles provided by data recovery to see if the super validate works at all?
Thank you and speak soon.
Re: Does Reckon have a file repair utility ??
You've posted a question in the "Reckon Accounts (Desktop)" category.
Below is a guide for using the Verify Data and Rebuild Data function of the Reckon Accounts software.
Your question relates to the Reckon Accounts Personal and Home & Business category.
For the Reckon Accounts Personal Range product the available function is the Validate and Super Validate function.
Recommend that you make a copy of your existing current data file and save it in a known location.
Then if you have been backing up regularly, consider locating the most recent backups and attempt to open them.
Datarec