Best Of
Re: Accrual per pay stopped working
Good stuff Gayle, really glad to hear it sorted and thanks for letting me know 🙂

Re: Failure with draft pay runs…
Gone back in - other two go through now - Thankyou!
Does it matter, from ATO perspective, that the one you did is marked “paid” and all of mine are marked “done”?

Failure with draft pay runs…
Help!
App previously working fine; now I am unable to “Mark Paid” my draft pay runs, nor can I edit or delete them! Just recurrent Failure - Something Went Wrong messages.
I have two accounts, and the other works fine.
Any help gratefully received

Re: ⚠️ Some employees not appearing in EOFY finalisation - Reckon Payroll
Hi @Pia
I've moved your post over to this main one in regard to this issue so you receive updates as soon as they're published.
We're aware of an issue where employees who have initial YTD balances but not been included in any pay runs are currently not appearing in the EOFY finalisation screen.
We've got a fix for this on the way which is going through testing at the moment and if all ok it should be released toward the end of this week.

Reckon Payroll update! ✨ 2024/25 tax tables & more!
Reckon Payroll has received an important update yesterday for the upcoming 2024/25 financial year. Check out the the inclusions of the latest update below!
🆕 2024/25 Tax Tables
The required tax changes for the 2024/24 financial year have been implemented in Reckon Payroll. Any pay runs you create with a pay date of 1 July 2024 or later will automatically use the 2024/25 tax tables.
🆕 Super Guarantee updated to 11.5%
The statutory super guarantee rate has increased from 11% to 11.5%. Any pay runs you create in Reckon Payroll with a pay date of 1 July 2024 or later will calculate super guarantee at the new rate.
🆕 'Copy pay items from last pay run' improved
The copy pay items from last pay run feature has been enhanced to better handle super guarantee.
When creating the first pay run of the new financial year using copy pay items from last pay run, the current super guarantee rate will be applied rather than the rate from the previous pay run.
We have also ensured the super rate type for other super items copied from the previous pay run hold the relevant percentage or fixed amount.
🆕 'Other' deductions in the EOFY finalisation
Any deduction item type that is set to Other and where 'deduct from gross before calculating withholding' is not enabled is not reported to the ATO in Single Touch Payroll submissions. The EOFY finalisation screen has been corrected to not show balances for these deduction items.
The EOFY finalisation screen will only show balances that are reported to the ATO under Single Touch Payroll. For more info on reconciling your EOFY please see our post here.

Re: Log off - undefined
Hi @Lyn_10072495 ,
Awesome to hear! If you do however encounter this issue in the future, please reach out with a screenshot if possible.
Thank you and have a lovely day.
Cheers,
Lucas

Re: Log off - undefined
Thanks Lucas. The problem seemed to be short term. All is good now.
Cheers
Lyn
Log off - undefined
Is there an issue today with the logging off process? One of our users gets the undefined message from the Control panel and cannot log off with the system just churning?