Best Of

Sure can - will do now and report back.

Given we are all forces to MFA now, How many users can attached to my license? Its rather frustrating to have my husband call for a code, especially when im overseas in a different time zone.

Thank you again @Shaz for sharing this information. It is perfect

@Melina Davies

I've just replied to your email 😊

@amandaskinner Hosted is the perfect solution in this scenario 😊

Thank you @Kris_Williams That is helpful.

Hi @Kerrie H ,

Thank you for your query.

I have just tested it on my end, and everything seems to be working fine. I was able to get the AP Ageing Summary without any issues. Please refer to below image:

Could you please log off all active sessions and try again? To clear the sessions, please follow the instructions in the attached article below.

https://help.reckon.com/article/audni1yrhc-kba-5370-how-to-log-off-a-reckon-accounts-hosted-session-that-was-closed-abnormally

Hope this helps.

Kind regards,

Reeta

Thanks Charley and Reeta, I exited and tried again and it worked. I was thrown out earlier for leaving it sitting idle for too long, when I reopened it I didn't have to sign in as the session timeout tab was still open. I am guessing that if I logged out in the control panel maybe it wouldn't have happened.