Best Of
Reckon Community Rewards Roundup! October 2024 🏆
October was a massive month here on the Reckon Community! It marked the second month of our exciting Reckon Community Rewards program and we've seen lots of members diving in, sharing knowledge and of course, earning a heap of points!
October's $100 gift card winner is..
With a huuuuggge 518 points, I'm really excited to announce @Acctd4 as our Reckon Community Rewards winner for October! 👏🎉
Shaz, the contributions and insights you bring to the Community are incredible and I know countless members have benefited greatly from your expertise (myself included!). You even earned the 1000 likes badge in October which is a testament to how valued you are on the Community by fellow members.
A $100 gift card is coming your way and you've also earned the Reckon Community Rewards Winner badge!
Special shoutouts!
A very special shout out to @Charley, @Graham Boast, @Sonya Herbert, @John Graetz, @Wilma @Michelle_7134939 @Adrian_6974554 for ticking off 10 years on the Reckon Community in October and earning the 10th Anniversary badge!
A massive thank you to all our members for the contribution you make to our Community - you're what makes the Reckon Community such an awesome place! 🙌
November has just begun so now’s your chance to jump in and participate! Every post, answer, and contribution you make could put you in the running for another $100 gift card at the end of the month. You could be our next Reckon Community Rewards winner! 💬💡
What is Reckon Community Rewards?
Our Reckon Community members go in the running for a $100 gift card each month just for participating and contributing right here on the Community. Its super easy and for more info click here - Earn Points, Gain Ranks and Receive Rewards on the Reckon Community! 🏆
Rav
Re: Reckon Community Rewards Roundup! October 2024 🏆
good on you Shaz, not at all surprised, you are the guru!
Re: Not receiving reply emails when quotes, invoices emailed out from Reckon, help please!
Morning @Rena
Before we get started, can I just clarify which software you're actually using. This post has been created in the Reckon One category however you've also mentioned Reckon One Hosted in your reply above.
Reckon One and Reckon Accounts Hosted are separate, standalone software. From the sounds of it, you're likely using Reckon Accounts Hosted rather than Reckon One, is that correct?
Rav
Re: How do I set up a Pay Item for Termination Pay?
Hi @Woody,
Thank you for your query.
Please find the detailed instruction in the KB article below to process the termination in Reckon Accounts.
If you need any further information please let us know. We will be happy to assist.
Kind regards,
Reeta
Reeta
Re: Praise for Jason Zhu
Hi @Zappy
Thank you for your kind words!
I'm glad to hear you were happy with my assistance and I appreciate your patience and cooperation with me as well.
Cheers,
Jason
Jason_Z
Praise for Jason Zhu
I am deeply impressed and grateful for the help provided by Jason today.
The Hosted environment is a bit tricky for the neophyte but between Jason and myself we sorted out the issues with a minimum of fuss. I upgraded the client from 2010-11 desktop to Reckon Hosted 2024.
Great work everyone.
Zappy
Re: How do I set up a Pay Item for Termination Pay?
@Woody You're welcome to contact me direct if you need specific help with this 😊
Acctd4
Re: screen frozen when emailing pay cheques
Dear @ClassA ,
If you're unable to access other areas during the emailing of payslips, it's likely due to the Send Email screen being stuck behind Reckon Accounts Hosted.
To fix this, press and hold Left Alt and tap TAB.
This will allow you to toggle between screens inside of Reckon Accounts Hosted.
You will need to tab to the screen that is displaying the email preview, and send the email to get through.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: Payment via Bank Online
The answer is
a) Yes, I want two different bank account names in the Chart of Accounts List to have identical online banking details
Cheers
Re: Do I still need to process STP for a missed payment?
Technically, yes.
However … in reality, as long as the employee is still current (eg continuing to be paid via payroll), their figures will get picked up in the next pay run anyway as STP doesn’t specifically report each pay run’s totals, it simply updates each employee’s YTD balances, each submission ☺️
Acctd4


