Best Of
Re: How to delete duplicate pay run
you will have to go to each employee, list pays and delete them one at a time time (ctrl D on the actual cheque. Or with a report on the screen double click on each pay to be deleted one at a time and delete until you only have 1 left for each person. Iām assuming they were processed on the same date
Re: LSL
yes this is something I have thought of in the past, and this is where calculating by the hour comes into its own. When you use the ATO calculator the assumption is they are full time and have always been so.
If you choose the detailed payroll report it will give you the total number of normal hours worked, and you can use this to calculate by multiplying by .0166
Re: STP File Upload Error
There's no need to separate the holiday v final payout pays into 2 submissions. As long as your Payroll Items are correctly mapped, everything will still report accordingly, whether it's in a single or combined lodgment š
Acctd4
Re: STP File Upload Error
From what I understand that error response will appear on an update event that is sent with a future date. A regular/normal pay run submission is able to be sent with a future date, however an update event cannot.
I believe an update event can only be dated with a current, or historic date. If you need to send through that update event submission again, date it with today's date and it should be processed successfully.
Rav
Re: Terminated employee - draft payslip shows zero A/L, after marking as paid payslip shows large negati
Hi Tina
That definitely sounds odd. I think our technical support team will probably need to take a closer look into what's happening there.
Please shoot us an online support ticket HERE and a technician will investigate and if required, escalate to our product development team.
Rav
I made a mistake with wages - need to adjust the stp for PAYG - confused!!
Have been trying to contact the ATO - no luck
I made a mistake with a staff wage - which I resolved the following week (overpaid). I also adjusted the wage on the week in question in reckon
BUT I need to let the ATO know - as PAYG is wrong - what option do I choose in the STP reporting - is it a new payrun/ full file replacement ā for that week that I corrected
or do I update a previously completed ?
Any advice much appreciated - ATO not taking calls!!
Re: I made a mistake with wages - need to adjust the stp for PAYG - confused!!
Hi @JWakefield
In this situation, you can edit the pay run and make changes as required. Once changed, please submit the STP as an update event.
Please find the attached link for your reference - Update Event - Reckon Help and Support Centre
Also, check this out - Pay Event Types - Reckon Help and Support Centre
I hope this helps, please reach out if any concerns. Thank you!
Wishing you a Merry Christmas and Happy New Year :)
Regards
Tanvi

