Best Of
Re: how can we add more then 1 email for sending invoices to the client,
Hi @Dee09
Thank you for sharing the screenshot.
If you click on the Drop-down for Add electronic address, you will get an option to add any additional information.
Please check and confirm, if you are able to do that. Thank you!
Regards
Tanvi
Re: how can we add more then 1 email for sending invoices to the client,
You don't have any option to add other email address as displayed in the screenshot?
I am sending you DM, for some additional information. Please reply to me and I will be happy to take a look for you. Thank you!
Regards
Tanvi
Re: pay run
Apologies for the inconvenience.
- Have you tried any different browser?
- If you can please clear the Browsing History and try again.
Also, would be helpful, if you can share a screenshot displaying the error message. I will be able to investigate for you. Thank you!
Regards
Tanvi
Re: NEW PAY ITEM TO PAY RUN
Dear Jen,
You can add in new pay items to payruns by editing the employee's pays and adding it in the relevant area.
eg. If you've made an Earnings item, you will need to click into the employee's payrun, edit their Earnings items, and add the item in.
If you want to make it so that it copies from the employee's Pay Setup, you will need to add it into the employee's details first before anything else.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: how can we add more then 1 email for sending invoices to the client,
Thats very smart :) well done Tanvi. I will add them going forward
Duplicate scheduled transactions
How do I stop duplicate transactions appearing in scheduled transactions, this is becoming a problem short of starting a new book to eliminating the problem, someone please help.
Re: TERMINATED STAFF NOT ARCHIVED AFTER FINAL PAY RUN
Hi Jen,
Awesome to hear, feel free to reach out in the future so we can try our best to assist you!
Thank you and speak soon.
Lucas
Lucas





