Best Of

Morning @Rena

Before we get started, can I just clarify which software you're actually using. This post has been created in the Reckon One category however you've also mentioned Reckon One Hosted in your reply above.

Reckon One and Reckon Accounts Hosted are separate, standalone software. From the sounds of it, you're likely using Reckon Accounts Hosted rather than Reckon One, is that correct?

I need to create a post.. which category do I select?

Hi @Woody,

Thank you for your query.

Please find the detailed instruction in the KB article below to process the termination in Reckon Accounts.

https://help.reckon.com/article/q5rnmhyjo4-kba-5025-terminating-an-employee-in-accounts-business-2013-and-later

If you need any further information please let us know. We will be happy to assist.

Kind regards,

Reeta

Hi @Zappy

Thank you for your kind words!

I'm glad to hear you were happy with my assistance and I appreciate your patience and cooperation with me as well.

Cheers,
Jason

I am deeply impressed and grateful for the help provided by Jason today.

The Hosted environment is a bit tricky for the neophyte but between Jason and myself we sorted out the issues with a minimum of fuss. I upgraded the client from 2010-11 desktop to Reckon Hosted 2024.

Great work everyone.

Zappy

@Woody You're welcome to contact me direct if you need specific help with this 😊

Dear @ClassA ,

If you're unable to access other areas during the emailing of payslips, it's likely due to the Send Email screen being stuck behind Reckon Accounts Hosted.

To fix this, press and hold Left Alt and tap TAB.

This will allow you to toggle between screens inside of Reckon Accounts Hosted.

You will need to tab to the screen that is displaying the email preview, and send the email to get through.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

The answer is

a) Yes, I want two different bank account names in the Chart of Accounts List to have identical online banking details

Cheers

Technically, yes.

However … in reality, as long as the employee is still current (eg continuing to be paid via payroll), their figures will get picked up in the next pay run anyway as STP doesn’t specifically report each pay run’s totals, it simply updates each employee’s YTD balances, each submission ☺️