Best Of
Re: #TipTuesday – Revoking MFA and passwords for staff leaving employment
Love your work on this @Robyn Kelly (Partner)! 🙌
A very important topic for users to keep in mind, particularly when it comes to data security.
Thanks so much for participating in #TipTuesday 🙂
Rav
#TipTuesday – Revoking MFA and passwords for staff leaving employment
Happy Tuesday everyone.
My name is Robyn Kelly, I have been a Reckon Accredited Partner for 24 years and a BAS Agent for 13 years, since it's inception.
I have recently come across small businesses needing to revoke MFA's for staff who have left employment. My Tip for this Tuesday is to make sure you have processes in place for when a staff member leaves your employment; to revoke the employee’s MFA for Reckon Hosted & / or Reckon Portal and change passwords before staff members leave, so they are no longer able to access your businesses financial data once they have left.
Instructions to revoke MFA Hosted:
Instructions to revoke MFA Reckon Portal:
Instructions to change the password for users in Reckon Hosted:
Instructions to remove shared access to Reckon Portal:
With MFA now in place for many programs and online logins there may be other instances to remove employees; for example ATO Online Services and banking sites, if they have access to lodging forms to the ATO or your banking data. I am sure there are many more examples to include in these processes when off boarding an employee on resignation / termination.
Have a great Tuesday everyone
Regards
Robyn Kelly
robyn@robynkelly.com.au
Re: Pay Rate Issue
Thanks for that @Samantha_9713244
To be honest, I'm not sure what would cause any changes around that as we haven't had any recent updates in the Pay Setup area. Do you have multiple users with access to your book? If so, is there any chance another user may have made any changes recently?
Either way, if you shoot through a web ticket through to us with the details by clicking HERE, we can have a technician take a look and if required, raise an escalation to our dev team.
That can take a bit of time though so if its pay day today, then it might be quicker to make amendments to the pay items so you can proceed with your pay run.
Apologies, I know that isn't overly ideal but let me know how you get on.
Rav
Re: How do I correct leave accrual for an employee?
Welcome to the Community @sharonc !
In the employee's record, enter "0" as the Maximum number of hours on all applicable Leave Details tabs - This will prevent any leave accruing going forward.
Depending how many pays have been processed with leave accrual so far, you can then either:
- Delete & re-enter each Paycheque
OR
- Manually override the employee's Hours available as of … figure to "0" on each of their Leave Details tabs
(NOTE: This is in real time so the correction will only reflect from the last pay period end date onwards eg from the NEXT pay processed, not historically)
😊
Acctd4
Re: In Reckon Hosted How do I have the "To be Emailed" selection at the bottom of the invoice page ticke
Hi Reeta, thank you all works OK now :)
Re: How do I correct leave accrual for an employee?
Hi @sharonc
In Reckon Accounts Hosted, you can always adjust the leave hours in Employee record.
- Go to Employee - Edit Employee Details - Go to Payroll and Compensation Tab - Click on Leave Details.
- In the Leave Details Section, click on the Leave that needs to be updated and set the number of hours as per your requirements.
I hope this helps. Please let us know for any concerns. Thank you!
Regards
Tanvi
Re: Reckon Accounts Personal Plus v31 (2024) fails installation on Parallels
I had success with another customer who was using a MacBook with the M3 ARM chip. Its worth a try.
Apologies, but I can't recommend anything else at the moment. I looked into why Parallels wasn't working for my other customer, but unfortunately, I didn't find any solutions.
Re: Pay Rate Issue
Hi @Rav
The screenshot is from an individuals pay set up - affecting all employees
The retail award has various pay rates for different days and employees ages so we have each employees payrates loaded on their pay set up
It appears that each employees different pay rates have reverted back to the payrate on their top line
Does that make more sense?
Pay Rate Issue
Payrates didnt roll over correctly
Previously had different rates for different shifts loaded eg: normal, Saturday, Sunday loaded
All rates have come across the same - see photo
Today is pay day - anyway of having this rectified without me manually entering them again?






