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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi. I need to reverse 2 pay runs which have already done STP lodgements. As I can’t enter negative pay cheques in Reckon and then send those for STP which would balance out the incorrect pay runs, how can I reverse these correctly in Reckon Accounts Hosted and STP. Thank you.
I have created a new pay item for Employer Super contribution but the only option in Tax Tracking is Salary Sacrifice Super which Reckon Support told me to use. I've done a dummy pay run and it is allocated to salary sacrifice and added to W1 which is clearly incorrect. How do I link the item to RESC reporting? When I…
Can you please tell me how to run an audit report on employee profile data to see who has made changes to information and rates?
I am trying to make a quote, but we don't need to qty column. We simply need to show how much each line item will be as a per hour, or per day amount is. The qty column seems fixed and I don't know how to change it to be the per hour/per day column. Is it at all possible? Thank you.
Is there anywhere you can add a note for the Item Lists? I know there is a description, but I don't want to add it there as that comes out on the invoice. Our prices increase each year and some are by CPI and others are as per a contract. I want to be able to put a note to say something along the lines of 'rate has…
Cannot connect to RAH this morning.
When my consultant set me up I've used the spreadsheet to reconcile the GST from the reports in Reckon Hosted. It rarely balances, so it drives me mad. Entering the amounts from the B/Sheet into excel recon, i.e., GST control, Debtors, Creditors & GST 101, last month the difference between this was only $12 (great)! After…
I'm having trouble locating the means of either reprinting or re-emailing the PAYG payment summary for closed financial years to an employee
I am confused about whether to tick the 'I purchase this assembly item from a supplier' under Inventory Assembly Item. We buy inventory parts from one supplier which we then use to build assembly items. My first thought is not to select this option since we do not purchase the built up assembly item from the supplier, just…
I cannot open Reckon this morning. Getting an error "Reckon accounts has experienced a problem and must be shut down". Tried logging out completely and re-starting, but hasn't fixed. Please help.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
