Cannot switch to Single User Mode as eInvoicing has company open - how can I close ?
Suzanne Bacic
Member Posts: 8 Reckoner
I am ready to upgrade to the 2024 version but cannot switch to Single User Mode as I keep getting the message: You cannot switch to single-user mode as eInvoicing has the company file open. How can I get eInvoicing to close the company file - I cannot see any Instructions or option to do that.
0
Best Answer
-
Rav
Message sent
Sue
1
Answers
-
Hi there @Suzanne Bacic
Are you or any of your users currently sending invoices or performing invoicing tasks in Reckon Accounts Hosted or is everything ready to go in terms of upgrading to the 2024 version aside from this error message?
I'm fairly certain I've found your account but can I get you to please shoot me a private message and just confirm the Hosted user ID/user name that you're encountering this message on.
1
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 35 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 28 Reckon Mate App
- 2.7K Reckon One
- 12 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 22 Reckon Insights
- 100 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community