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Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi All, I’m a software developer behind CreataCRM, and over the past few years, I’ve successfully encouraged many clients to transition from Reckon Desktop to Reckon Hosted. The Reckon API has been a fantastic enabler — it allows deeper integration, automation, and richer workflows that simply weren’t possible in the…
How do I set up Backpay as a payroll item? Screenshots please.
2nd time today that I have got the black screen of death….Does anyone know what would cause this
Hi all Ive just altered my password on Reckon Hosted ive ticked the Remember Me option but the password isnt saving Am i doing something wrong Thanks in advance
Hi Reckon, We are currently using Accounts Hosted and i have just selected a few bank accounts to the online bank feeds. How will i know when the process is completed? Will my home screen change? How long till the process is complete? Thank you
How do you clear the invoices you no longer want to print from the Print Forms list? Each time I un-select them now, and then go back into the list, they are there again.
There are mixed messages on what to do, can we just take out the release date if we wish to rehire an employee. If not, what can we do?
Hi, I was aware of the increase in SG from 11.5% to 12% from 1 July 2025. However I've noticed that Hosted hasn't updated the rate. I did the new financial year update in July. When I go into the Payroll Item and manually adjust it says I'm setting it higher than should be. And then when I create a new pay it is still…
Hi Team, can anyone help me to print a report with employee name and status ( fulltime , parttime, casual etc.) based on below parameter i have set up in the emp card
Hi Team, I am trying to sign in to RAH today on a different computer but for the life of me I can't remember my password. I jumped on my computer to check the password saved (I ticked "Remember me") but you can't see the actual details (just **************). Is there a way to view the password without having to reset it? I…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.