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STP file will not open or download on Acrobat
Hi there, Could anyone tell me why my STP file will no longer download or open on acrobat. I am getting a pop message saying could not open STP-20230919160424.json' because it is either not a supported file type or because the file has been damaged. I have never had an issue with downloading or opening before. Has anyone…
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Service and Parts Job Management Software
Hi, Does anyone use a Service and Parts Job Management Software that integrates with Reckon Hosted? Any recommendations?
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differing annual and personal leave hours on payslip
Leave accrual summary is different (for one employee) to the leave liability report which is correct. How can I change the leave accrual summary to the correct hours both in personal and annual leave. His payslip is showing the incorrect hours. It happened the first pay into the new financial year. I have just fixed it by…
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STP GROSS PAYMENTS
Reckon Hosted was reporting STP Gross Wages up to 22.08. After this date it is reporting Adjusted Gross Wages (ie Gross Less SS) but upon testing an employee ALL the information is there with the correct split dissection. I have changed nothing but Reckon Hosted has changed Gross?
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STP2 Total Gross Figure and Salary Sacrifice
After implementation of STP2 at the beginning of July, Total Gross figure shown at the top of the Single Touch Payroll page was Total Gross before deducting salary sacrifice. I understand this to be correct as salary sacrifice under STP2 is now shown separately. After each weekly pay run, we check to make sure the figure…
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Leave liability summary versus leave liability report
Looking at leave liability summary and leave liability report is ok at eofy. The next pay for one employee has added 2 lots of 6.15 hours for annual leave ( only on leave liability summary) The employee gets paid travel allowance and I pay that separately and tick do not accrue time. The other employees are ok. I have…
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MFA
Hi, We have reckon hosted online, no payroll and no Govt links, why do we have to go through MFA now. Very hard as 2 of us use it and only 1 number can be registered.
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Backpay
$4000 backpay that spans quite a few years, what code would this be - just Salaries and Wages?
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termination payment
It says in the help menu, Click Pay Employees and then click Create Termination Cheque. I cant find this button "Create Termination Cheque" do I just do it all like a normal pay then go and terminate the employee
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Payroll
How to you stop a user having access to payroll/employees in Reckon Accounts Hosted ?
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Setting up leave without pay for salaried employee
I’ve only had hourly payroll unsure how to do leave without pay for a salaried employee ? I’m assuming their weekly pay amount will be reduced?
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Employment Type (Full Time/Part Time / Casual)
Good morning, Team, Can we generate report for Employment Type (Full Time/Part Time/Casual) under Reckon Hosted. I searched Report under Contact Employment List, but there was no filter for Employment Type. Anyone helps me pls.
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New Vehicle Purchase
Hi Community, The business has purchased a new vehicle under finance (Commercial Loan). I have the funding schedule which itemises the amount of credit (vehicle purchase cost), amount of interest and a service fee which is payable monthly over a specified term. What is the best way to process this in Reckon Hosted. I am…
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Advertised Webinar
Hi, if you want register for a webinar. But cannot make it to it at that time, will the recording that you provide be the exact same training? Thanks