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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I've paid an invoice that has a total of $704.00. I've entered into Reckon, broken down as it is on the invoice, but the GST in the invoice from the provider is $0.01 lower than the GST calculated in Reckon: Invoice is $60.61 and Reckon is $60.62. Is this a Reckon issue? Does Reckon always round up? There are 4 lines on…
Hello. We had a staff member temporarily change the amount of their RESC payments. One week (Nov 20), this amount wasn't changed correctly on their paycheque so yesterday we did an STP upload with just their correct paycheque. When we went to pay tax today, the ATO portal shows 1 extra paycheque amount on totals for W1, W2…
Hello, When I print an Item Price List Report, the "description" field is not printing in full. It gets to a point around 210 characters and then abridges with "..." at the end. I really need help to format the report so all of the "description" text is printed. Note the same thing happens when you export the report to…
Can i have multiple companies with Hosted using one licence. I don't use payroll or need accountant access
Hi in setting up personal and annual leave in payroll items, do i have to tick the ''include in every hour worked leave accrual'' Thanks
Hi Community, I recently had an issue with sharing my company file with my accountant. I resolved the issue with tech support fixing the issue (there were multiple files) and my accountant was able to access the file. Late last week he was unable to access the file and I can't see him in the manage shared access. The 2…
Hi Team, We use Reckon Hosted with a multi-user pack accessed by approximately 25 members. I also have the desktop version installed so I can run reports when needed without interrupting others. For this purpose, I work from a QBW file stored locally on my desktop (C drive). However, when I open the desktop version, the…
I was wondering if there is a maximum number of files a user can have in Reckon Hosted? We have 5 licenses. We have very large Reckon data files due to the volume of invoices we do a year (approx 40,000) so we have to create a new data file every 2-3 years. As such, we have four company files that we need to access at any…
None of the reports are showing..... and when I try to print the entire program freezes and Have to log in again .... Please help
is it possible to add a function to either delete or make inactive more than 1 Customer Message at a time?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.