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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
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Hi Reckon team, I need help with the following error message from ATO when lodging TPAR. Summary of Errors: Reason Code: VR11 Total errors: 1 Please contact your software developer. The Record Identifier in Payer Identity Record must contain IDENTITY. Reason Code: VR39 Total errors: 1 Please contact your software…
Hi All, Is there a way to highlight text on a purchase order or tax invoice? I know there is a section for messages but sometimes I would like to highlight a line in a purchase order as its important. Thanks
I am trying to upload supplier invoices via an iif upload. The upload imports all fields except for unit of measure. Can someone please confirm the heading to use and how the unit of measure must be input? I have tried the below names for the header: Unit of Measure UOM U/M For the UOM data I have tried using both full…
The bank details (bsb and account) keep disappearing from the chart of account bank account set up. Can you please tell me the fix for this issue?
Can anyone tell me how to share a file with my accountant on the new platform? All my searches are giving me information for the old platform. If I create an accountant's copy it isn't giving me the option to email it anymore and if I create a backup I don't have the floating toolbar anymore so I can get it out. I hope…
Can you please tell me how to do this: Accounts Hosted. We have a credit card machine at work, and on charge the fees to the customer. Square then takes the fees + or – a few cents. It is never quite exact. So my question is, how do I reconcile that and come up with a correct total in the reconciliation? If an invoice is…
Receiving error code when drilling down in Inventory reports:
Hi, how can I change the "A" to "LS leave"? Thank you
Hi, could anyone please advise how to do any of the following.. Create a forecast from an existing budget Create a 2nd budget Upload a forecast as an IIF file such as you can with the budget. Really want to avoid manual entry.. Thanks
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
