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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
It's my first time doing a reconciliation and when I try to, the last reconciled was 30th of November 2024. When I try to input June 30 this year, the beginning balance was incorrect from the statement I have. I wanted to undo last reconciliation but it may lead to errors. What should I do to start my reconcile?
I'm unable to log into RAH to access some info for historical records. We now use a different accounting software, I only need to print out some reports etc. so read only access should be fine. I've reset my password too, but still having trouble saying 'Invalid username or password or disabled user'. I did a back up of…
Hi, All our employees are claiming the tax free threshold so I have them coded to 2-TFT. However it has been brought to my attention that they have all been overtaxed . I checked on the ATO employee tax calculator and it seems that this is correct. They have all been overtaxed. Can someone please advise what tax code I…
This discussion was created from comments split from: Updating Super Guarantee rate in Reckon Accounts Hosted 2024.
Hi All, I recently got a new phone and have gone to use the authentication app and its saying I need to sign in or scan the QR code. From memory, last time all I did was scan a QR code. I cannot locate this QR on your site. Under the instructions it tells me to scan the QR code but its all fuzzy and wont allow me to. Can…
I have always used a 3 finger tap on the iPad to open the keyboard, that is no longer working. I often need to use Safari on iPad I have just found the Open Keyboard command in the new FnKeys tab on the top toolbar
How to I get an alert to come up when keying orders for inventory items with no stock available. At the moment I can key the order even if no stock is on hand. I only get an alert at invoice stage – but that’s too late. I need to know when I key the order. I have tried fiddling with the company preferences for inventory -…
I have five company files that need upgrading to the latest version of Reckon 2025. Three are ok but two will not allow me to login as Administrator as the password is wrong. I don't think I ever had a password for the Administrator to begin with. Also the Admin window doesn't open either.
I have 2 companies and am thinking of buying 3 licences. I've read a fair bit on 'sharing' company files to users with their own ID, but what's not clear to me is multi-user functionality. Say I buy 2 Licences for Company A for Users 1 & 2 and one Licence for Company B for User 3m Assuming User 3 'shares' the Company file,…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
