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Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi, Our team has been diligently working with Reckon Account Host API for a month, integrating it into our sync process hourly with OAuth2 Authorization code flow and refresh token. However, we've encountered a roadblock: After one month, we received a 401 (authorization has been denied) error. I need to know why it is an…
Howdy. When I log in to Reckon (Accounts Hosted) the auto filled username is incorrect. It is an old username. How do I delete it? Thank you!
How do you remove all the reports etc on the My Live (Q) which have been put there to download? Its clogging the system & takes forever to find my current STP files to upload.
Is there any way to upload an existing sales order file (.csv/.iif/etc) into Reckon Accounts Hosted?
We created billsy.ai with the goal of eliminating the job of routine data entry into Reckon Accounts Hosted. We are almost there. https://billsy.ai
I realised I processed a credit note in AP in the last financial year March24. In April24 (current financial year) I had the amount paid to us. So now the account is showing a credit balance when I actually have an invoice to pay. Tricky thing is the 2 different years. Our accounts have been completed for March24. Not sure…
Can anyone assist, I have entered credit card into bills into Reckon Hosted and when I try and go back into the transaction it comes up with an error Reckon accounts must be shut down report code 1668178290, called Reckon they did a data verification and still no luck and they advised to do rebuild data 3 times and see if…
Hi i am trialling Accounts Hosted and was wondering how or if there is a way to import timesheets? We have our own custom software which spits out a csv and is imported to our current accounting software MYOB which allows us to put on timesheets of employees and time bill to the customer. We have recently had a lot of bad…
Hi, We are looking at importing from external program our claim sheets into Reckon Hosted Payroll. Is there a File Format that we can use as a guide for importing for both programs to talk to each other. Cheers Karina
Sharing my subscription renewal issue. 13 emails, 2 phone calls over a period of 4 weeks, to change from annual CC payment to invoice. The invoice was paid in Aug 24 and evidence of payment has been provided to Reckon customer service, following this I continue to get emails telling me access to Reckon will be blocked if…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.