2 company accounts in Reckon Hosted

miriane
miriane Member Posts: 8 Novice Member Novice Member

Hi,

Please help! We have 2 company accounts in reckon hosted Company and Trust. And we have 2 bank accounts as well for the company and trust.

I entered payroll in the company account but I accidentally paid the employee using the Trust account instead of the company account.

How can I fix reckon hosted without returning the money to bank? Do I have to do it before reconciliation?

I've searched some answers on AI but wasn't sure if it's correct. AI talking about creating a ''clear account''.

Thanks

Mimi

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    if you double click on each pay you can change the bank account to the correct one. But if you actually paid the money from the wrong one you will have to do a transfer of the total from the correct bank to the incorrect one. When you reconcile the total of the pay cheques will be marked against the single transfer in the correct account and the deposit and payroll cheques will contra each other in the wrong account

  • miriane
    miriane Member Posts: 8 Novice Member Novice Member

    so I have to go to the correct account which i entered the payroll, how do i transfer the total from the correct account to the incorrect?

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    you will have to do a bank transfer for the net total of the payroll

  • miriane
    miriane Member Posts: 8 Novice Member Novice Member

    I'm sorry for my late response I was on holidays. Thanks for your help!