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Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Morning, we have a new client who's old bookkeeper is refusing to allow them access to their file. He has set up MFA, and the only log in they have is connected to his email address. How can we provide them with access, and remove him? HELP PLEASE! Payroll is due to be paid tomorrow (Friday 26 July 2024)
This issue of RAH timing out is one thing. but we are now frequently getting the issue where the session is timing out but not logging off. When you try to log back on the system thinks you are already logged in and you are trying to log in again. Where we now have to go and log off remote sessions before we can get back…
When I raise an invoice to our clients, I can bring in the labour component and all fields populate correctly except the description field is always blank. This is not an issue for our accounts team however……… Does anyone know how to resolve this? Thank you!
Lauren has been set up in Pro Timer but is unable to pick her name up for the new activity in Pro Timer. Does anyone know how to get her name on the list please?
TPAR I have sub contractors that provide materials and labour, do i need to report materials as well or is it just labour? thanks
Hi, New to Reckon One and I am trying to add my ABN to my Book. I started the book before I had my ABN. I know I can write it into to emails as suggested in other posts. However I would like to add it into my details for the book and know how to add it when I wish. How? Thanks in advance
My first attempt at uploading to the clearing house - Exported to the clearing house easy enough, however there were 3 staff with errors. I've now corrected them and exported again but the amount being imported still hasn't changed. I'm assuming it's a Reckon issue? How do I export/import the correct amount? thanks
Hello, I have transferred $5k to a Lawyers trust fund and any charges from the Lawyers are to be taken out of that 5k. I have created a Bill of 5k and payment to show that money coming out out of our account to reconcile, although i have a few more bills here that have come out of the 5k. How do i enter these bills moving…
WE loaded stp's into 2024 version of Hosted and we've received this error message. I can see it was an issue in 2023. RECKON will you rectify it this year again?
Now that end of year is over, it's time to make sure your books are tax-ready before delivering them to your Accountant. Register now to attend the Making your Books Tax Ready Webinar for users of Reckon Accounts (Hosted or Desktop), hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business.…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.