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Hi everyone, Whether youāre new to Reckon Accounts Hosted or a seasoned veteran, weād highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted service. What is a session? When you login and launch your Reckon Accounts Hosted file, you connect to our servers and startā¦
Multi-Factor Authentication (MFA) on your Hosted account has become mandatory on 15 May 2024 and you will be MFA challenged once in a 24 hour period per device when logging in. Don't worry though, setting up MFA for Reckon Accounts Hosted is really easy! š 1ļøā£ Login to Reckon Accounts Hosted. If you haven't setup MFA yet,ā¦
Follow the steps below to create a backup file with complete verification. With your company data file open in the Reckon Accounts software. 1. Click on theĀ FileĀ menu >Ā Save Copy or Backup 2. Select theĀ Backup copyĀ optionĀ and thenĀ click theĀ NextĀ button 3. In theĀ Save Backup: MethodĀ screen, click on theĀ OptionsĀ button 4. Inā¦
As part of a regular data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows If you see the Save Backup: Method screen, click the Options button. If you see the "Saveā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
The Reckon Accounts Hosted team has put together a really helpful guide on best practices that will help you get the best experience from your Reckon Accounts Hosted software. Check it out below!
Reckon Online drops out then you wait for it to re-connect. It doesnt. So close down browser, restart computer & log in again. Message comes up user already signed in, use a different user name. So wait around & try again no luck. What is this. Its my day in the office to get invoices/quotes done. I'm wasting time. Can youā¦
Can someone assist. When I create leave liability report it does not calculate the correct rate of pay. Therefore the total accrual amount for each employee to date is incorrect. Hope this makes sense? Liza
Just wanting someone to confirm the layout of details when uploaded to the portal as it now looks different. Income Type : SAW Gross Payment $amount = Type INB Gross Leave $amount = Type 0 Other Payments Super $amount = Type L Fringe Benefits Tax $amount = Type X (the amount is correct but why does it say: FBT rather thanā¦
When attempting to email pay slips to our employees no names appear in the last box before pressing the send button - the question is how does one clear the cache, so there names reappear. Steps already taken - go File - Payslips - select pay period - select employees to be emailed - then nothing appears in the final boxā¦
Hi I've tried several times this morning to lodge my STP and the system isn't opening (ie the portal to upload the file isn't appearing). Is anyone else experiencing this issue? Thx
Hi I am encountering an ongoing issue with Reckon not carrying forward most employees earning information each pay run. I have been onto help desk several times with no success. I have created duplicate employees and copied pay information over and then deleted the original employee. Still hasn't fixed the issue. What elseā¦
All the other staff worked until June 30 except this 1 employee finished in february. The amounts are the same on both. How do I remove the not tax ready?
Hi. I was offered a solution to this & it never worked. Closed down computer, used a different browser. I went to print an estimate & it was trying to print for ages so I cancelled the operation but its frozen at this window. Benn over an hour.
I went to print an estimate, then the printing window came up, never progressed any further. Frozen.
What is the STP Tax Category and do I need to make a selection for it? The STP Tax Category field in the STP Phase 2 Migration Assistant and/or employee profile is only specific to certain employee roles. Its a reporting-only field that helps define the employee's income type to the ATO and is used in the generation of theā¦
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.