This category is for conversations related to the Reckon Personal Range software.
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I am unable to download the software I just purchased. I unzipped the files then this message appeared Error 5 running \HAB\DISK1\SETUP.EXE
I have tried to download the 2021 Personal Plus package but am unable. I am told to first uninstall any previous versions, which i try to do, but receive an error message 1723 preventing me from going any further
Tried to install reckon 2021 yesterday. Program proceeded to ask to uninstall previous versions. did so. -Called reckon and given many numbers and letters codes to put in that never came to places to install. Tried again today to install 2021- Installed new version several times. Called Reckon and given another direct link…
I recently upgraded from Personal Plus 2013. In the Account Bar I have a number of bank, credit card and investment accounts displayed. For some of them the Current balance is NOT displaying, although it can be seen if a foggy way in the background. There are 2 credit cards listed and although the account features and…
After file backup problems with Reckon Personal Plus 2021 and completing a clean uninstall, a few times, the system will still not accept and implement a backup instruction. On opening the program, I must now choose to open a file located on my P.C. ( I use Windows 10 Ver 21H1). The Open File window then shows the name of…
I have had Quicken Personal 2011 for the past ten years (Quicken 2001 before that). A few days ago the program wouldn't open and instead a message appeared saying the license had expired. I contacted Reckon (in Australia) by 'phone and was given an activation key. I used that key but couldn't activate the program. I…
I have just bought a new computer and tried to install Quicken 2009 from my Reckon Advantage Membership page and it goes straight the first screen. Then when I select close the 2nd screen appears, with Error 5 message, then you go OK and it closes all. I have searched and tried lots of things for Error 5 on the community.…
I am trying to restore a backup from a USB drive with no success. Brian
Reckon Personal Plus help instructions state that the backup process includes the date of backup to enable later identification of the latest backup file. After years using the 2013 version I updated a few days ago to the 2021 version, but the QDF Data file date always remains the same "QDATA_20160928". I would like to…
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