This category is for conversations related to the Reckon Personal Range software.
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I had a brainfail and failed to validate my file before upgrading to PP2022. I can activate the upgraded version, but get a msg "cannot validate this file. Contact customer support" when I try to open any existing data file. Any suggestions ?
I'm using Quicken Personal Plus 2008 under Windows 10 in Australia. I have an Investment Account for unit-based transactions in a particular security, but I want to convert it to a normal cash account (an Asset Account probably) for the last several years and into the future. How can I move groups of selected transactions…
Hello, I have just downloaded and installed 2022 version (updated from 2021 version). Now every time that I go to enter a transaction, upon pressing enter after entering all data, I am getting an error message that says "transfer cancelled". This happens despite not even doing a transfer transaction... Please help!
I have been using Reckon 2015, and now have purchased a subscription for Reckon 2021. If I install the newer version, do I have to uninstall the old version. How do I not lose any data, and how does the data transfer to the new software? Sorry but I am technically challenged!!!
Only this is my expiration date is 16 Oct 2022, so unless I have lost all track of time I have the best part of 12 months left on my licence. I have spent over an hour with 3 phone calls to an offshore support service - one of whom hung up on me. Then when it got too hard for the next one they said they would pass it to…
I am using Personal Plus 2021 on a Windows 7 Home Premium platform. I have been offered the upgrade to RPP 2022, but the installation guide says Windows 8 or higher is required. Nonetheless, will RPP2022 run on my OS (as 2021 does)?
I am trying to update my Reckon Personal Plus to 2022. I have downloaded the new software and went to install it but the system told me to remove Reckon first and then install the new version. I assume that is OK and that my data will remains secure in the upgrade process?
I just need to add the fund total value and update it every now and again with an updated value
I have recently downloaded Personal Plus 2021. The program loads and a tab appears on my screen to click on. When i click on the tab the program momentarily opens and then closes. Any suggestions?
Hi there - I've renewed my license on this product, but haven't received an installation key. I am CONTINUALLY frustrated at how outdated this registration / licencing process is. Anyone got any tips on how I can get this to work - or do I just wait for Monday & then ring the helpdesk.
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