This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
May I ask how to creat a retention payment which is held by the client? for example accounts receivable amount $1000 The client paid $900 The retention amount $100 I am not sure how to process it in the Reckon Desktop? thank you
Can anyone know how to generate a retention invoice to the client? Reckon desktop Thank you
I have posed this question a few days ago, "renewing my desktop licence before 30th June 2024' Lucas kindly replied and said I could and that it would be ok to use the new licence 2024 to run my last payroll on 26th June. But I have just listened to the on-demand webinar, STP2 review masterclass, and it was mentioned do…
So I help a friend with their Reckon accounts (using the Desktop multi user edition) Back in Feb they had sent the data file to their accountant, but in the meantime they continued to add invoices, estimates and payroll I have manually re-entered all the payroll information However, of course with the data file received…
With our 100 employees I wish to separate the office staff to the outdoor staff & generate 2 different pay runs. This will allow me to run the office staff in the morning and the outdoor staff in the afternoon instead of waiting until all employees pay calculation is complete. This will take some pressure off when…
I get out of balance error.
This discussion was created from comments split from: How do I finalise my end of year reporting with Single Touch Payroll?.
Hi I'm confused with what the W1 figure should be reported to the ATO. The ATO has populated the amount and it includes Salary Sacrifice, however after watching the webinar the W1 should not be including Salary Sacrifice. I was under the impression that with STP2 the ATO want to see Gross prior to Before Tax Deductions…
Hi, I have made a new company file and wish to bring outstanding balances forward into the new file. When I enter the item in the new file, do I include GST in the invoice? I don't want to overinflate the sales by having the entry in both financial years figures (we are on accruals). Thanks
Hi there I see there was a Reckon update in August last year for the STP2 reporting incorrectly Salary sacrifice in the Gross. As I didn't do this update I'm thinking that the STP2 finalization file will also be incorrect. To fix this can I just update Reckon to the 2024/2025 version, run the finalisation for 2023/2024…
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