This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi, I am having an issue with our item list, I am currently unable to make out inactive items active again - the function seems to be "greyed" out. Thank you :)
I have an Employee on workover since February 2023. I have been paying his superannuation every month up until end of last month April 24. That stops now as i am past the max 52 weeks (12month). I have been advised by WorkCover Qld that he will not be returning to our business, due to Physical & Mental issues. I also found…
I'm trying to view the credits that I have applied on a certain date How can I view these please.
Morning, Is there a way I can access the balance of STP for EOFY checking without having to upload a payroll file. thanks Teresa
Frozen screen.Ordered printing, printing popup was displayed, and then screen is frozen.Can'not cancel print, can' not remove popup, and any key is not working.Please guide me how to do.
I would like to generate a report for a selected number of items but include items with zero sales. Is this possible?
I have just gone in to run my weekly pay schedule and noticed it is still pending , so i re run the file and it is now showing as successful, can i delete the file that is still pending for the same pay run?
Hi, We have set up a new company and am not sure how to change the default 'Leave Details' tab titles in the employee set up 'Payroll and Compensation Info' window. They currently sit as Personal, Holiday, Other 1 and Other 2. Thank you in advance Lisa😊
Im wondering if the following is possible. When doing Estimates and Invoices, I would like to delete an item which is in a group of several different items and priced accordingly. EG fruit basket - 1 apple ( $1) 1 banana ( $2), 1 pineapple ($3) and 1 paw paw( $4). The total then showing as $10. If my customer doesnt want…
I reckon Team, I have wrongly uploaded My Business Banking statement into my business credit card account in reckon. Is there any way to delete the wrongly uploaded statement from my credit card account. also, some transactions are left in my reckon credit card account
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