This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
We have a Supplier (Accounts Payable) who we recently had to invoice for a unrelated matter (Accounts Receivable). They have deducted the amount they owe us (Accounts Receivable) from the amount we owe them (Accounts Payable). I am trying to work out how I can apply the credit from Accounts Payable to Accounts Receivable.…
I need to deduct a week's pay from the termination pay of an employee who failed to work out their notice period on resignation (allowed under the Award). I'm seeking advice on the correct set-up of a payroll item for this, including type, tax and STP related fields. Thank you!
I do not want the Memo details from customer invoices showing up on their statements, how can I remove this. We use the Memo for internal purposes. We do not want the customers seeing the details.
For Reckon Accounts Business range (desktop/hosted). The screenshots below are from a reply by Donna Barletta to another related post https://community.reckon.com/reckon/topics/column-item-not-appearing-in-sales-report…
We have processed 3weeks wages and lodged STP for an employee who didn't work or get paid. Need to rectify so employee YTD figures are accurate and ATO have accurate figures. This employee in not returning in the near future. How can I fix this?
Hello, im looking for help with this error. Im trying to help out family but i have no idea how to fix this. the Software is a clean install on a new computer. any help would be great thanks EDIT: only get this error after trying to do a backup
I have done an archived on 10 April 2024 for my reckon Accounts till 30 Sep 2018. Today, I realised that only the opening balances in foreign currencies are wrong. Please advise what I should do. I have done the rebuild and verify data but the balance in foreign currencies did not tallied
Hello Dev Team, For the past couple of weeks now, when I am entering an invoice, the screen occasionally freezes, and I can't save the invoice, or get out of Reckon Accounts Enterprise unless I manually shutdown the computer. Is there a way to fix this issue? Thank you.
Is there anyway to change the price of an item when entering a bill without changing the price for that item in the whole system. We frequently buy the same item from another business and have to change the price for the invoice we receive from them. This then changes the price in our sytem and makes it difficult when we…
I am using Reckon Accounts Premier 2023 Edition. I have removed the payroll schedule from all my active and inactive employees and when I edit the schedule to make it inactive i get a message I have checked all my active and inactive employees and none of them have a pay schedule attached to them Many thanks Shirley
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