This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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The ATO hasĀ permanently closed the Small Business Superannuation Clearing House (SBSCH)Ā as part of the transition to Payday Super.Ā If your business previously used SBSCH to submit SuperStream payments, you'll now need an alternative clearing house to continue meeting your super obligations. To learn more, check out ourā¦
We've identified an issue where Qualifying Earnings (QE) could not be enabled pay items using the Post June 1983 Untaxed Element (Low Rate Threshold) (O)Ā type in Reckon Accounts Desktop 2026 v35. This pay type is used when processing a Payment in Lieu of Notice which is a QE item under Payday Super starting 1 July 2026.ā¦
We're really excited to announce Reckon Accounts 2026 v35 is now available and supports Payday Super requirements commencing 1 July 2026! This release introduces new payroll compliance features designed to help you prepare for mandatory changes to super reporting, along with the updated 2026/27 tax scales. ⨠What's new inā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
SG has gone up to 12% this year yeah? Soo ⦠why does my individual "employee information" in V35 still say 11.5%? I've already done two pay runs - how do I fix this? TIA, Rob
Hi everyone As you may know the ATO Small Business Super Clearing House (SBSCH) will be closing on 30 June 2026. After this date, you will no longer be able to access your SBSCH account or its services. If you are still using the SBSCH and haven't already made the move, its important that you do so now. Important infoā¦
We switched payroll systems & when we made the STP event for all employees to be a ZERO value (we added the opening balances to the new payroll program) but one employee had their wages added in, instead of the value being ZERO & I need to correct this for the employee but i don not know how to create a ZERO update event.ā¦
Why is my Employee Organiser screen blank? I have already searched up possible answers to this question, and have tried the following: Made sure the screen was set to 100% scale Run Reckon v34 as Administrator Verify & Rebuild (about 15 times) Opened a v34 sample book Employee Organiser (also a blank screen) Opened aā¦
I need to reinstate an employee who finished with us this financial year. They are casual, so therefore there was not any leave paid out, however I did run a termination pay for the purposes of updating the ATO through STP. There is no 'reinstate employee' or 'return to company' option in the Termination Wizard. I haveā¦
We use Reckon Accounts Premier Accountant Edition and with regard to the new Super requirements wish to continue using our current clearing house which is Australian Retirement Trust. Could you please tell me how I can tailor the columns and their order in order to meet the requirements for the file for this clearingā¦
Hi. We only have 3 employees in our Reckon, two casuals and one full-time. I was just updating their rates of pay (post July 1st), prior to doing my pay run, and have now lost my full-time employee. (I was looking at the drop-down list under that employees name, so not sure if I've accidentally released on delete employeeā¦
Hi, my query is how to create a payroll item for "Training Fees" which will be deducted from an employee's net pay for training fees paid on her behalf (this has been agreed to in writing with the employee). Any help will be appreciated. Denise
Hello, what is the best way to rectify a contribution error. It is an admin error with dates which has resulted in a couple of employees being paid more than they should have in one pay run. Can I do an adjusted payment in the next payday super contribution? and what is the best way to do this? We use Care super. thank you
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