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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I got the following error message in my STP Submissions: "Either the ATO is down or Reckon SBR is unavailable." And I found that the ATO system is under maintenance. Should I resubmit to ATO in Pay runs tomorrow when the system is up again?
Our employees are entitled to salary sacrifice benefits type O - not super. How do I set this up in Reckon payroll - there are no benefits payroll types and they are not allowances. They need to be reported under STP2 eg salary 100000, salary sacrifice $25,000. Taxable income is $75,000 but entitled to Super guarantee on…
Hi, Is there any way to have the employee list in alphabetical order by surname instead of first name?
How do I change the message and text that is sent out in a payslip email? I'd like to add some our own business info to the email
I am trying to process my payroll and when I try to edit, add OT hour or leave items I am receiving the attached error, can you please have a look and advise Thanks Bernadette
Hi, How do we go about resubmitting just one employee through BEAM for a particular period? We had one of our contributions bounce back and we need to resubmit? Cheers,
Hi, we had a casual who last worked for us on 17.07.25 but now it is clear they will not be returning so I terminated with no final pay (option to do later) I don't have a final pay to run so how do I notify ATO with no STP File or do I have to run a final $0 pay and lodge? Appreciate any help you can provide thanks,…
It's great that we now have leave reports but I just have a few questions, not sure if I am missing something. When I run report it does not list the leave in date order and/or leave order, it would be great if it was the same as Payroll Premier was that it grouped the leave type and displayed in date order of payrun - see…
Hi Rav, I’m having a bit of a moment – where is the setting to enable SGC calculations for an under-18 employee who works more than 30 hours in a week, some weeks? Does Reckon automatically calculate this once their superannuation details are entered in their profile and they work >30 hours, or is there a manual setting I…
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is extremely frustrating and very average to be honest. Thanks.
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