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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
I need to edit a pay run which is submitted already to ATO, but when I click the revert back option, a message pops up saying…. "You cannot revert a pay run to draft if it has been included in a lodged SuperStream batch". I have lodged super used BEAM and successful, the super batch option in payroll reckon one super…
I have an employee whose income statement is still showing as “not tax ready” in their myGov account. I processed the EOFY finalisation on 25/06, and all submissions show as “successful” on our end. No changes have been made since that date. Just wanting to confirm why this might still be showing as not tax ready and…
Hi @Rav I’m processing a resignation this morning in Reckon One, and the employee has unused Annual Leave and Long Service Leave payable. I believe these should be classified as Lump Sum A – Type R for STP reporting. Could you please assist with the steps I need to follow in the Earnings & Leave section to ensure they are…
Hi trying to finalise EOFY. Unfortunately, one of the employees' EOFY Super balance is not correct. Please note that the employee did have a fund change during the year. Both funds are marked "Active" and noted on the employee super details. The "Super contributions by employee" Report is correct. Appreciate any help
HELP please! I have generated a EOFY Report for 2024/2025 and have noticed that the Superannuation amounts do not match the amounts that have been paid according to the employees' payslips. All other payroll amounts are correct, except for the Superannuation. All employees (3 in total) have been paid the guaranteed 11.5%…
Hi everyone I am trying to set up a salary sacrifice. I have set it up all fine in the payroll items but when trying to apply it to an individual employee I can select their correct fund but not the fund product ( even though it is the product selected in their super guarantee ) and therefore cannot go any further with it…
Hi Trying to complete EOFY and its states: "You can include up to 100 employees on a single report." To make the reconciliation process smooth I would like to include all employees in one report (in my instance its 131) - Anyone else agree this causes the process to be painful/drawn out!?
Hi, I need to create a payroll item that will be coded as a Lump Sum E (back pay accrued more than 12 month prior). Can you please advise how this is down as I can't see the option anywhere. I can see there is a column for lump sum payments on the EOFY finalisation so must be able to be done somehow. Thanks Bronnie
We have an employee with gross pay of $24,000 plus Salary Sacrifice pre tax of $27,000. On income statement should be Gross Pay $24,000 and RESC of $27,000. When enter data we put $27,000 to company contribution this gives a result of Gross Pay of $24,000 and RESC of nil. To correct we tried to add salary pre tax…
I had received a SUBMISSION REJECTION BY ATO to do with Tax Codes. It was for a new employee, who had his TFN and it was entered into his file a week before his pay. The employees first 2 wages were rejected. I had tried to resubmit, but kept coming up with the same error. I then deleted these 2 Payroll submissions and…
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