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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
It seems that a wage record in the payment list has duplicated or corrupted and is sitting in the unprocessed part. Ive checked the transactions and they are all in the bank ok If I delete this unprocessed payment - Is that ok - and it wont affect any reconcilled payments in the transaction list and bank ?? thanks
Ive just been checking and found that my employees LSL rate has been wrong at an accrual rate of 0.636415 instead of the correct 0.0167 - I then changed it to the correct rate …. BUT later on after rechecking it the rate has returned to the 0.636415 —— what is going on ??? Why is it changing back to the incorrect rate ???
Annual leave loading 17.5% not calculating for one day only I have attached the screenshots of my entries and the payslips What am I not doing right
Wondering how to edit superannuation entries on payruns as well as on the EOY summary. It's automatically calculated at the moment.
I have done my first FY pay last night but did not get an option to Report to ATO. I went to the chat and was told techs were working behind the scenes and to try again this morning. I set the pay to draft and have just tried again with no success. As I have made no change to employees except pay rates is this a Reckon…
I had to make another 4 hours paid in wages to an employee after lodging the STP. So after I made the payment I think I ran a New Pay Event and lodged it all over again with GovConnect. But I notice now the ATO site it is showing that way too make was paid out, so assuming this should have been an Update Event rather than…
Not 100% sure on this - any help appreciated - thank you
Hi Rav I've had a call from a terminated employee's accountant stating that her client's status is Australian Resident for tax purposes. I had entered into Payroll and deducted tax as a working holiday maker. This was in the 2023-2024 finalised tax year which I have already submitted. How can I change her status now and…
The following error messages appear when we trying to lodge EOFY STP. The value specified for an item does not match the item type (value = "52 943 674 910", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:AustralianBusinessNumberId) Hint: The Pattern constraint failed. The value specified for an item does…
I have just terminated an employee and paid out all outstanding annual leave but when I look at the payslip it shows negative leave hours? Any idea why it would not be zero? Thanks, Bernadette
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Manage wages, leave, super and Single Touch Payroll for your employees!