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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
For 2024 no sgc super has been reported through STP2 pay run submissions. Before I finalise for the year how should i correct this. Super has been paid and reported through the small business clearing house.
I have 4 of 13 employees whose Gross amounts in the 2024 EOFY Report are incorrect. All other amounts (tax, super, leave, etc) are correct. How do I adjust to the correct Gross amount for each of the 4 employees?
Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC, or VO
Hi Team, We transitioned to Reckon Payroll from Payroll Premier in Dec23. When reconciling the EOFY Finalisation report totals, one employee's Gross Pay $ is greater than the total of the YTD Pays Report @ 31Dec23 plus the Pay Summary report for 01Jan-30Jun in Reckon Payroll. Tax and super are correct. The initial YTD…
Hi I'm not sure why out EOFY final STP declaration keeps coming back with an error. All payrun statuses for the year are green and good and the totals match up however everytime we submit it, it comes back with an error? Any ideas why? And I cannot find anywhere to access and save our employee EOFY payment summaries to…
Hi Team, I have a huge problem. I lodged the EOFY report to the ATO yesterday and it came back successful. However, upon checking the payroll summaries from September to December 2023 when I had issues with Salary sacrifice, the amounts I originally printed off are different to the reports I printed off today after the…
Have submitted the EOFY report but after 3 attempts keep getting ERROR. It relates to the entries for their home addresses .. not matching the item type. I cannot find anything on the ATO website as to how it should be entered. "The value specified for an item does not match the item type" I have tried many different ways.…
Hi I am a WPN holder who uses Reckon payroll to pay Private Disability Support workers in our home. The ATO say I do not need to use STP till 2033 and that has worked really well so far. The new payroll programme does not have INB or Eofy for me to process an Emdupe file. Is this still in the system, if so, where can I…
So clearly I should have noticed this earlier, but come the last pay run I've noticed all runs for the 2023-24 FY have only calculated the super guarantee at 10.5%. This is despite the statutory rate being selected and 11% showing in the settings. How can I correct this for the full FY? Also, how can I correct this going…
Hi Team, Today I did my second pay run for this financial year. When I created the pay run, two out of three of our employees who were terminated and archived in last financial year appeared in the employees list. How on earth did this happen as there hasn't been an issue until today. I called Reckon Technical Support and…
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