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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Last payrolls everything fine. First payroll of this year today and even though it says they have been emailed, they are being received and they aren't showing up in the email history in reckon payroll
When I checked Compliance in Payroll in Reckon One, I noticed that a couple of pay runs weren't listed as submitted to ATO. So I actioned "Resubmit to ATO" for each of them. Now, in ATO portal, under STP Reporting, there are 2 duplicates of the payruns. Apparently Reckon One had actually submitted the original pay runs,…
Good morning, I have changed 1 employee's bank details this morning successfully in payroll and I am trying to change another employee's bank details and keep getting this error. Both employees ae changing to the same bank, one changes and saves fine and the second one will not save - I receive this error each time I try.…
Hi, I have had to do a payroll update in November and when going to submit the November IAS the updated information has not flowed through to the ATO portal and as they now prefill all payroll data for you this is a bit worrying. The same thing happened last year and it affected an individual as the information did not…
Hi I've terminated an employee and processed their final pay using the 'terminate employee' option. Their annual leave was fully paid out. The draft payslip shows A/L and P/L as zero which is what it should be. Once I mark the payrun as paid the payslip that was emailed to the employee showed -96hrs for annual leave. I've…
I have just started with the company and was reviewing the STP lodgements and see the following error on all the pays for the year, except two which were terminations. Can anyone assist or do i have to call the ato?
I had terminated an employee per Manager request 3 weeks ago as he's uncontactable. Now he returned to work again. How to reinstate the terminated employee for this instance? I am unable to delete the termination date on the employee's profile per Reckon Payroll message box.
Hi Rav I am having trouble setting up Paid Parental Leave for an employee I have created the item under payroll settings- pay item- create pay item - Leave -Other -Paid Parental- I have added paid parental leave to the employee screen - Add Leave Entitlement all looks correct to me. Do I also have to add it under the…
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Hi, is there a way to run a detailed payroll report for a terminated employee? Thanks, Bernadette
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